Following instructions, by typing into the "Delete Account" section that you should easily delete your account. I've been getting this error for an hour. What am I doing wrong?
@rmoscarino
I believe it must be due to inactivity. I understand that it might be a wee bit annoying but if you look at it from the security...Beitrag ansehen
Why not organization separate this two departments, customer service representative and sales representative, rather than making one person do both, this would affect efficiency towards customers satisfaction and lead conversation.
Hi @GloryO ,
A person with the skills of both roles would certainly be a great asset. Not only could they foresee what servicing needs might a...Beitrag ansehen
We are currently blocking crawler access in the KB settings, which successfully prevents articles from appearing in Google search results. However, the Knowledgebase domain itself and its categories are still visible via Google Search . I al Beitrag ansehen
Hi @mreybarr thank your for reaching out to the community on this regard ! To confirm, you're implement the robotx.txt and no index tag separatel...Beitrag ansehen
I was making some edits to our Knowledge Base and for the most part the pages updated with the changes. However, there are some pages that do not reflect the updates made. I was curious if I was missing something that would be the cause of this. Beitrag ansehen
@JHesse that whole patience thing is overrated 😃
Glad it worked out. I'd also recommend installing the Chrome extension "Simple HubSpot D...Beitrag ansehen
In Configure > Categories, the UI allows us to order articles within a subcategory, but this order is not reflected on the category page. Either make this ordering control drive the visible article order, or clarify in the UI what it affects. Rig Beitrag ansehen
Hi again @TMaher1020 Since we haven’t seen responses yet I wanted to add a bit more context. If you go to the current (new and migrated) Know...Beitrag ansehen
Hello! I’m building out a knowledge base in HubSpot and ran into a problem: when I try to switch the language while viewing a specific article, it won’t let me. Does HubSpot support language switching for knowledge base articles? If so, how can Beitrag ansehen
Hi Aabu, Yes, HubSpot does support language switching for knowledge base articles, but it only works if the article is set up as a translated ve...Beitrag ansehen
Hi, I’m a HubSpot user. I’d like to automatically sync the content stored in my Knowledge Base into my own internal database, so that my service’s agents can directly use that data. Is there any supported way or recommended approach to achie Beitrag ansehen
Hi @RoyAhn , I feel the pain here. you want your agents to have the KB content in your own system, and you also need it to stay current without man...Beitrag ansehen
How do I send an email when my email won't link to HubSpot? I've been trying for two days and I can't figure it out. Can someone in here help me? I've reached out to HubSpot a few times, but they are not interested in helping me. They send me articl Beitrag ansehen
@WJohnsonJr connecting your domain is something that you'll have to do with all platforms, it's not HubSpot specific. Doing that means that your em...Beitrag ansehen
I think there’s a bug with the Insert dropdown in the Knowledge Base tool. Whenever I try to insert anything from the Insert dropdown (e.g. special character, anchor, callout, etc) the page jumps all the way back to the top to open the menu. Then Beitrag ansehen
Thanks for flagging this — that definitely sounds like a frustrating experience. It could be a recent regression with the Insert dropdown behavior. I...Beitrag ansehen
Hello, I have been creating properties for "project" object type and I am running into issues with forms. In the properties settings/rules: I do not get the option to make the property visible to forms When creating a form from scratch and add a Beitrag ansehen
The new bot looks neat, but unfortunatley for me - it's usefulness is overshadowed by the various shortcomings of the current KB tool that desperately need to be addressed. This is my short wishlist: an editor than can automatically make fo Beitrag ansehen