Knowledge Base Tool

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crm_crm on Januar 22, 2026
Following instructions, by typing into the "Delete Account" section that you should easily delete your account. I've been getting this error for an hour. What am I doing wrong?
0 Likes
1 Antwort
Community-Manager/-in
Januar 22, 2026 14:08
Thank you so much for posting @crm_crm ! Let's ask some our experts here to get some help: Hi @himanshurauthan @Gaurav_Aggarwal ...Beitrag ansehen
rmoscarino on Januar 14, 2026
Why do I now have to login into HubSpot everyday?
1 Likes
3 Antworten
Vordenker/-in | Diamond Partner
Januar 20, 2026 02:21
@rmoscarino I believe it must be due to inactivity. I understand that it might be a wee bit annoying but if you look at it from the security...Beitrag ansehen
Gelöst
GloryO on Dezember 27, 2025
Why not organization separate this two departments, customer service representative and sales representative, rather than making one person do both, this would affect efficiency towards customers satisfaction and lead conversation.
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Dezember 27, 2025 10:57
Hi @GloryO , A person with the skills of both roles would certainly be a great asset. Not only could they foresee what servicing needs might a...Beitrag ansehen
mreybarr on Dezember 21, 2025
We are currently blocking crawler access in the KB settings, which successfully prevents articles from appearing in Google search results. However, the Knowledgebase domain itself and its categories are still visible via Google Search . I al Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
Dezember 22, 2025 17:44
Hi @mreybarr thank your for reaching out to the community on this regard ! To confirm, you're implement the robotx.txt and no index tag separatel...Beitrag ansehen
Gelöst
JHesse on Dezember 17, 2025
I was making some edits to our Knowledge Base and for the most part the pages updated with the changes. However, there are some pages that do not reflect the updates made. I was curious if I was missing something that would be the cause of this. Beitrag ansehen
1 Likes
5 Antworten
Akzeptierte Lösung
Koryphäe | Platinum Partner
Dezember 19, 2025 14:23
@JHesse that whole patience thing is overrated 😃 Glad it worked out. I'd also recommend installing the Chrome extension "Simple HubSpot D...Beitrag ansehen
TMaher1020 on Dezember 17, 2025
In Configure > Categories, the UI allows us to order articles within a subcategory, but this order is not reflected on the category page. Either make this ordering control drive the visible article order, or clarify in the UI what it affects. Rig Beitrag ansehen
0 Likes
3 Antworten
Community-Manager/-in
Januar 19, 2026 10:12
Hi again @TMaher1020 Since we haven’t seen responses yet I wanted to add a bit more context. If you go to the current (new and migrated) Know...Beitrag ansehen
Gelöst
AAbu-Farha on Dezember 15, 2025
Hello! I’m building out a knowledge base in HubSpot and ran into a problem: when I try to switch the language while viewing a specific article, it won’t let me. Does HubSpot support language switching for knowledge base articles? If so, how can Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Teilnehmer/-in
Dezember 16, 2025 12:02
Hi Aabu, Yes, HubSpot does support language switching for knowledge base articles, but it only works if the article is set up as a translated ve...Beitrag ansehen
Gelöst
RoyAhn on Dezember 15, 2025
Hi, I’m a HubSpot user. I’d like to automatically sync the content stored in my Knowledge Base into my own internal database, so that my service’s agents can directly use that data. Is there any supported way or recommended approach to achie Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Ratgeber/-in
Dezember 15, 2025 10:12
Hi @RoyAhn , I feel the pain here. you want your agents to have the KB content in your own system, and you also need it to stay current without man...Beitrag ansehen
Gelöst
WJohnsonJr on November 22, 2025
How do I send an email when my email won't link to HubSpot? I've been trying for two days and I can't figure it out. Can someone in here help me? I've reached out to HubSpot a few times, but they are not interested in helping me. They send me articl Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 22, 2025 02:38
@WJohnsonJr connecting your domain is something that you'll have to do with all platforms, it's not HubSpot specific. Doing that means that your em...Beitrag ansehen
Gelöst
EWalt1 on November 10, 2025
I think there’s a bug with the Insert dropdown in the Knowledge Base tool. Whenever I try to insert anything from the Insert dropdown (e.g. special character, anchor, callout, etc) the page jumps all the way back to the top to open the menu. Then Beitrag ansehen
2 Likes
2 Antworten
Akzeptierte Lösung
Teilnehmer/-in
November 13, 2025 02:27
Thanks for flagging this — that definitely sounds like a frustrating experience. It could be a recent regression with the Insert dropdown behavior. I...Beitrag ansehen
Gelöst
OCristol on November 05, 2025
Hello, I have been creating properties for "project" object type and I am running into issues with forms. In the properties settings/rules: I do not get the option to make the property visible to forms When creating a form from scratch and add a Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
November 06, 2025 01:10
Greetings @OCristol , As of now it can't be seen in legacy form Nor in the new form editor can be seen Here's the documents th...Beitrag ansehen
AHenry74 on Oktober 28, 2025
The new bot looks neat, but unfortunatley for me - it's usefulness is overshadowed by the various shortcomings of the current KB tool that desperately need to be addressed. This is my short wishlist: an editor than can automatically make fo Beitrag ansehen
2 Likes
2 Antworten
Mitglied
November 05, 2025 04:51
I definitely agree with the loop marketing I think it's needed
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