There's better formatting in this community forum text box than there is for knowledge base articles. Why can't I change the color of text?? Seems very third world:(
Hey @HScharton the knowledgebase is relatively new and in constant work, styling is very limited to be honest. I know the product team for knowledg...続きを読む
Hello, we are currently migrating our knowledge base to HubSpot. So far, we could not find any way to import the meta descriptions for our articles: The API does not accept meta descriptions. There is no workflow action to update the knowledge ba 続きを読む
Has anyone found a better method for collecting feedback from their knowledge base articles? The current YES/NO tool is insufficient for my use-case because I get zero context why someone likes or dislikes a given article. They aren't even giv 続きを読む
Since migrating to the new KB system, I've noticed that navigating is really slow - approx 3-4 seconds to load articles and the CATEGORY pages. I don't have a lot of heavy media on my pages (average 2-5 images around 100KB each) so I don't thin 続きを読む
Thanks! I attempted to reproduce this in Edge, but I can't get conclusive results because the KB keeps logging me out when I do this. I managed to ...続きを読む
The new Knowledge base doesn't have an option to adjust the hamburger CSS for mobile. This includes: Hamburger svg icon - ideally colour Hamburger dropdown - background colour This causes issues if the menu text is in white (hides the text) an 続きを読む
I cannot explain the how or WHY but HubSpot randomly stops recognizing my space bar while editing articles. There is nothing wrong with the keyboard. I've even cleaned under the key to be 100% sure. This issue only happens while editing KB arti 続きを読む
Hi there, I am trying to make a custom email signature. My issue is getting an image to appear successfully. I have tried dropbox and gmail but hubspot says ' Sorry, we couldn’t find that image. Please try again. ' I have made a share link 続きを読む
We’ve recently enabled the HubSpot chatbot in our app, paired with the AI agent and connected to our knowledge base. Everything is working great, except for one issue: When users visit the knowledge base directly, the chatbot still pops up. We’d 続きを読む
Hi @laupiga94
On the Chatflow settings you are able to add exclusion rules. If you add the knowledge base domain it should hide the bot for visi...続きを読む
Hi, This post is to check if some other Knowledge base users are having the same troubles as I am. Since the Knowledge base migration, if I update some articles without publishing the updates (let them in draft mode) and then reorganize articles i 続きを読む
Since the Hubspot new beta version was released, my team has been continuously facing the following issues: There is no extra space between the words, and still red line appears and shows that there is extra space in between. Grammarly is also not 続きを読む
We recently participated in an event and used a specific form for the CTA. I can filter the contacts via the form, but I need to also filter the companies that were created. I don't see a way to do a custom "created date" or to attach the company to 続きを読む
@DiStad if you filter by the form submission of the contact, then the only ambiguity would occur when the same contacts submitted forms for multipl...続きを読む