I have a new webiste setup and linked it to my custom domain - dgpix.org.uk Although all DNs is updated, my homepage won't load, but I think it's because I have it called "home" when it should be blank. I don't know how to change this....can an 続きを読む
Hi, This post is to check if some other Knowledge base users are having the same troubles as I am. Since the Knowledge base migration, if I update some articles without publishing the updates (let them in draft mode) and then reorganize articles i 続きを読む
Since the Hubspot new beta version was released, my team has been continuously facing the following issues: There is no extra space between the words, and still red line appears and shows that there is extra space in between. Grammarly is also not 続きを読む
@mrazdan , there is always a solution! Perhaps not so easy and with a high cost for the Hubspot team, but when features are lost after a migration,...続きを読む
We recently participated in an event and used a specific form for the CTA. I can filter the contacts via the form, but I need to also filter the companies that were created. I don't see a way to do a custom "created date" or to attach the company to 続きを読む
@DiStad if you filter by the form submission of the contact, then the only ambiguity would occur when the same contacts submitted forms for multipl...続きを読む
Hi! We recently migrated our knowledge base from Zendesk to HubSpot. A rticles that used an article linking feature in Zendesk rather than direct links now have broken links. Unfortunately, there's no way to tell which articles are affected, so we 続きを読む
Thanks for the suggestions, Jigar. You need to be logged in to view our Knowledge Base, which I believe would be an issue for most of these scannin...続きを読む
After creating a new article only the title line appears. All other parts like subtitle, tool bar, article space are hidden. The only appear after 2-3 times reloading of the site.
I'm a new user. I created an account on my desktop with a sign in using a google account. All is well there. I then downloaded the app on my android, but I can't login in. When I get to the sign in page I click on "sign in with google" and for a spl 続きを読む
I was never able to solve this problem so instead of logging in via Google I logged into HubSpot on my laptop and created a new password of my own. I...続きを読む
Hello, I'm setting up a company's knowledge base and I have some questions. Is it necessary to have permission to edit the page template, create sections, forms and make changes such as the menu size for article pages? Are these actions possible or 続きを読む
I want to serve up an article to our customers when they try to perform a critical and complex process in our software. The reason I want it to be an article is I want to see how the article performs.....is it clicked on?, do they stay on the artic 続きを読む
Hey @JEggert1 to my knowledge you can't hide search on the KB, it's quite limited style wise too so you can't add custom css to hide this.
You c...続きを読む
I'm creating my knowledge base using "tiles" as a layout. I'd like to change the tile's background color, but I can't achieve this through the customization settings. Any thoughts? https://share1.allmoxy.com/X6uLJ9xD
We received the warning of the Knowledge Base migration coming July 2025, and we were eager to get ahead of this and explore the new features. We completed the migration but did not Publish as we noticed severe shortcomings in the KB theme editor co 続きを読む
+1 on all these feedbacks. I also migrated my Knowledge base (670 articles) on end of March and started several weeks of problems to manage due to a ...続きを読む