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AHenry74 on May 16, 2024
Why is there so much dead space in the editor? Currently I can only view 9 lines of code, regardless of how much I expand the field. It has been like this for months. Will this be fixed soon?
0 upvote
1 Reply
Community Manager
May 17, 2024 06:13
Hi @AHenry74 , Thanks for reaching out to the Community! I was looking into this issue but couldn't reproduce what you mentioned or f...read more
MHaas22 on May 16, 2024
Hello, Is it possible to report on updated/published/deleted articles of the knowledge base? Context: Our support team's KPIs are related to updating the knowledge base and X amount of updated/new articles per quarter. We are looking for way read more
0 upvote
1 Reply
Community Manager
May 16, 2024 19:20
Hey @MHaas22 thank you for posting in our Community! In HubSpot, you can create a custom report that filters articles based on their last m...read more
CSlater-Turne on May 14, 2024
Hello, I'm trying to create a report showing how many tickets were closed compaired to prior month. The Compared to is greyed out. The message says " Time period comparisons are only available if the date property displayed matches the property i read more
0 upvote
1 Reply
Hall of Famer | Partner
May 14, 2024 23:49
Hi @CSlater-Turne , That error message is trying to say that whatever date property you're using as a date filter for the report must be the s...read more
Solved
Kalsi on May 09, 2024
I have published the content on hubspot for my knowledge base but the Actual knowledge base is not showing any changes
0 upvote
1 Reply
Accepted Solution
Community Manager
May 09, 2024 18:31
Hey @Kalsi , thank you for posting in our Community! Have you double-checked the publishing settings in HubSpot to ensure that changes are b...read more
CFrank9 on May 08, 2024
My team has had members that have left, and their seats have been deactivated. After deactivation, I’ve gone back and identified calls that were not logged correctly that I’m having to log on their behalf retroactively. My question for you all - read more
0 upvote
1 Reply
Community Manager
May 08, 2024 19:22
Hey @CFrank9 , thank you for posting in our Community! It's understandable that you're facing this challenge with deactivated users in HubSp...read more
MLopezBehar on April 30, 2024
Good morning, I am willing to create a form that includes the property "company domain name". To my udnerstanding, Hubspot will create new companies from this form unless the domain name / company already exists, in this case, it will update its i read more
0 upvote
1 Reply
Participant
May 01, 2024 11:42
Yes, in HubSpot, you can configure the form submission behavior to only create new companies and not update existing information. This can be...read more
skylightipv on April 30, 2024
If I add a table into my knowledge base the first row is not marked as a header i.e. the rendered HTML has the row within the <tbody> tags rather than in the <thead> tag. In fact no <thead> row is rendered at all. It means the read more
0 upvote
2 Replies
Contributor
May 01, 2024 04:06
Hi Pam, Thanks for your reply. Given that we cannot edit the html of our KB articles directly I can only apply my own CSS by inserting into t...read more
1102 on April 27, 2024
Hi Everyone I am into this stating a webpage, landing page email base and blog but I am struggeling with my blog posts. First of all I am not the most knowledgable person when it comes to this . So my problem is that I have blogpages and they show read more
0 upvote
17 Replies
Most Valuable Member | Elite Partner
May 03, 2024 09:22
@1102 I would recommend downloading a free theme from the marketplace here - I've filtered to include only those with blog templates. I'm n...read more
Solved
Israel_O_Dare on April 24, 2024
Good day Hubspot community, I have been having issues with my clients hubspot account lately; My client has been using Hubspot for over 6 years now, but presently our subcription is over, we have about 9800 contact list but these list are not displa read more
0 upvote
2 Replies
Accepted Solution
Participant
April 24, 2024 16:15
Thank you @karstenkoehler .. I have cleared cache and browser data, I also disabled all extension, the issue still persist. I opened a new window t...read more
Solved
AlinaJ on April 23, 2024
Hi all, I hope you could help me with my questions regarding the Knowledge Base. Ideally, I would like to create a few types of articles in the Knowledge Base and give access to specific types of articles to different access groups. For example, ev read more
0 upvote
4 Replies
Accepted Solution
Most Valuable Member | Elite Partner
April 24, 2024 14:40
Hey there @AlinaJ . Welcome to the Community! I'll try to answer these based on experience in HubSpot. Is 'Access group membership re...read more
Solved
RedKeySolutions on April 23, 2024
Hello, I am looking to delete a bunch on contatcs that are currently in the restore bin of Hubspot. When you go to the actions tab in the upper right corner, then go to restore. I see how you can indicdually delete a contact, however I was wond read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
April 23, 2024 09:57
@RedKeySolutions ah, I misunderstood you there. Once in the bin, there is no bulk deletion option, correct. If you feel strongly about there ...read more
TS5 on April 18, 2024
Hi, HubSpot have rolled out a new feature that allows for password-less login to private content. We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to cus read more
1 upvote
3 Replies
Thought Leader | Platinum Partner
April 19, 2024 08:00
Hey @TS5 Are you refering to the Public Audience access?
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