Knowledge Base Tool

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YKunkel on July 04, 2022
I created a new article. I have a table that is 3columns x 16 rows. I need to add plain text below the table to continue with the article. I cannot get past the table with my mouse cursor. I've cleared cache, logged out and logged in again, o read more
0 upvote
0 Reply
Solved
arturlunardi on June 30, 2022
Hello, we are setting up hubspot services for maintenance services and we are strugling on some things. Example case: A tenant request a maintenance. In the visit, the workers realize that it will require hidraulic and electric services. The hi read more
0 upvote
3 Replies
Accepted Solution
Participant
July 04, 2022 12:09
Hi @JPanama , thanks for the reply! Actually I did consider that, but there a few problems with this solution. - For metrics like ROI and ROAS the...read more
NJani2 on June 28, 2022
Hello folks, How could I find hubspot version in trail accounts? If I have created hubspot trail account is there any way could I get my hubspot version.
0 upvote
1 Reply
Hall of Famer | Partner
June 28, 2022 00:41
Hi @NJani2 , You can find your HubSpot subscriptions by clicking your account name in the top right corner and then the option show below: ...read more
Solved
NLeahy on June 27, 2022
Hi, we want to move completely from Zendesk to HubSpot and the Support team are last to move. This is because of the lack of features with the knowledge base. I was wondering has anyone got any suggestions of workarounds or alternative products we read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
June 28, 2022 06:03
@NLeahy does making the HubSpot knowledge base private and using the registration option (not password) work? You can have folks "register" with ...read more
Solved
06198 on June 16, 2022
Is there any tools or add-in's that I can use to create reusable checklists?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 16, 2022 11:32
Hi @06198 , Depends on how exactly you'd like to use them but HubSpot has a little-known checklist tool built-in: https://knowledge.hubspot.c...read more
myholder on June 09, 2022
Hello! My team and I are interested in making our Knowledge Base more accessible for those with visual impairments. Here's a quick list of the types of improvements we are hoping to make... Increase font size for text on the Knowledge Base men read more
3 upvotes
3 Replies
Key Advisor | Diamond Partner
June 10, 2022 13:54
Awesome. I've upvoted and shared with some colleagues!
Honorable on June 08, 2022
Hi there, We would like to be able to give B2B customers access and customization abilities to their own iteration of our Knowledge Base. I've scanned the Hubspot marketplace for app ideas- what product or solutions would you recommend? Essenti read more
0 upvote
2 Replies
Contributor
June 09, 2022 15:35
Not exactly. What I am asking for is recommendations for an application or service, ideally partnered with Hubspot (but not required) that would all...read more
Solved
SMazinani on May 25, 2022
Hi, How can we adjust the permissions of our teams regarding using Sandbox? What if I didnt want one of my teams to have access to this option?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 25, 2022 01:24
Hi @SMazinani , When I just tested this, the permission under Account > Account Access > Add and edit developer apps and test accou...read more
Solved
jkenny1 on May 12, 2022
I've set up an extensive Knowledge Base in the service hub but clicking on any search results, or "view article" links generates a "can't find server error". How do I set up that server for my Knowledge Base?
0 upvote
5 Replies
Accepted Solution
Community Manager
May 13, 2022 07:49
Got it, thank you for confirming! Yeah, that would be the address of your corporate website! In order to connect your website domain, ...read more
Solved
VTerenzi on May 11, 2022
Hi, i would like to insert tkt status in a form, but this file option is not available. Is there a way around it? Thks
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 12, 2022 00:08
Hi @VTerenzi , If you want to move a ticket to a specific stage upon form submission, those settings can be found elsewhere in HubSpot. (It's ...read more
Solved
MSenn on May 04, 2022
I created a category some time ago. This is displayed on the start page (as a tile). Now I have created another category including subcategories and articles. This category is not displayed on the start page. However, the status of the new category read more
0 upvote
3 Replies
Accepted Solution
Member
June 09, 2022 07:07
Go to Customize templace > Content > Page > Categories Then you have sliders to hide or not a category
SCruz11 on April 22, 2022
Hi there, I'm trying to view specific referral domains in the knowledge base insight report, but I'm not able to drill down into that type of information. When I click on a bubble, a pop-up asks if I want to drill down on a specific point, b read more
0 upvote
1 Reply
Member
April 24, 2022 04:38
There are so many issues that we are facing with the domain view you can see my website address for more information.
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