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AlinaJ on Abril 23, 2024
Hi all, I hope you could help me with my questions regarding the Knowledge Base. Ideally, I would like to create a few types of articles in the Knowledge Base and give access to specific types of articles to different access groups. For example, ev Leia mais
0 avaliações positivas
0 Respostas
RedKeySolutions on Abril 23, 2024
Hello, I am looking to delete a bunch on contatcs that are currently in the restore bin of Hubspot. When you go to the actions tab in the upper right corner, then go to restore. I see how you can indicdually delete a contact, however I was wond Leia mais
0 avaliações positivas
4 Respostas
Abril 23, 2024 09:59
Thank you for your help!
TS5 on Abril 18, 2024
Hi, HubSpot have rolled out a new feature that allows for password-less login to private content. We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to cus Leia mais
1 avaliações positivas
3 Respostas
Autoridade no assunto | Parceiro Platinum
Abril 19, 2024 08:00
Hey @TS5 Are you refering to the Public Audience access?
Solucionado
danny2327 on Abril 17, 2024
I'm not expecting there to be, but I'll ask anyways. Is there any way to add a script tag to all articles, instead of having to click click click click and do it 100+ times? API doesn't seem to have anything for KB at all. TIA
0 avaliações positivas
3 Respostas
Accepted Solution
Especialista reconhecido(a) | Parceiro Diamante
Abril 18, 2024 16:05
Hi @danny2327 , there's a very simple way to add a script to your knowledge base articles. Simply navigate to your knowledge base settings(...Leia mais
Solucionado
DKlopper on Abril 15, 2024
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Abril 15, 2024 07:52
Hi @DKlopper I just had a meeting last week with the product manager for the Help Desk Insights & Reporting team - they're working on improved ...Leia mais
Solucionado
Abbylieve on Abril 06, 2024
I need to create a workflow. Is it possible to automatically create deal cards in the Partner Pipeline, tagged as "Talent," when BPOs fill out the interest form and select that they are interested in becoming a BPO partner?
0 avaliações positivas
7 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Abril 07, 2024 23:58
Hi @Abbylieve , Here's how to create a contact-based workflow: https://knowledge.hubspot.com/workflows/create-workflows And yes, workf...Leia mais
JMartin06 on Abril 04, 2024
Hi there, we are loooking at locking down certain artivles in our KB. Everything we can see is that to action this we will need to have our end users login / register to HS, which we do not want to do. We would like a seperate link inside our SaaS p Leia mais
0 avaliações positivas
4 Respostas
Participante de valor | Parceiro Elite
Abril 07, 2024 22:45
Hi @JMartin06 , I'll do my best to answer your questions or point you in the right direction. 1 - currently users for membership content need ...Leia mais
Solucionado
mikebernardez on Abril 04, 2024
Currently, whatever the title of the post is is what gets used in the <title> tag (and the <h1> tag, rightly so on the <h1>) However, the title tag is also using the exact same content as the h1. Given this example : you c Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Abril 04, 2024 19:56
Hi @mikebernardez it's not currently possible to control the meta data for knowledge base articles, the good news is that this idea is currently i...Leia mais
Jna419 on Março 28, 2024
How do i adjust my alignment so my submit button is aligned with my questions? This is kinda what it looks like ____-. The last one isnt in line with the others.
0 avaliações positivas
2 Respostas
Participante de valor | Parceiro Elite
Abril 04, 2024 19:03
Thanks for the tag @PamCotton , happy to help further @Jna419 if you haven't been able to get it updated. Can you share a screenshot of how ...Leia mais
Matas on Março 21, 2024
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
0 avaliações positivas
2 Respostas
Membro
Março 22, 2024 03:36
Hello, I'm using hubspot. This is hubspot knowledge base page of our company. Best regards,
SCruz11 on Março 05, 2024
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu Leia mais
1 avaliações positivas
1 Respostas
Participante de valor | Parceiro Elite
Março 05, 2024 20:30
Hi @SCruz11 I just checked a knowledge base and am able to access the feedback reports: Typically if there is no feedback for an articl...Leia mais
Christian_Jorge on Março 05, 2024
We don't want any of our knowledge base content indexed in Google, so we have: 1) Turned on the general "noindex" function, which covers articles in the knowledge base 2) Blocked search engines with robots.txt But category pages are still ind Leia mais
3 avaliações positivas
1 Respostas
Participante de valor | Parceiro Elite
Março 05, 2024 21:22
@Christian_Jorge I wish I had better news, unfortunately what you're trying to do isn't possible with the current limitations in place. I com...Leia mais
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