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r_d_z 6月 03日, 2024
1. People without access can search for an article and access it even though they have no access. 2. People with access can not see the KB categories sometimes. This was verified with a representative including in Incognito and various device 続きを読む
0 いいね!
2 コメント
トップ投稿者
6月 05日, 2024 03:45
Hi @r_d_z and thanks for the tag @BérangèreL As @BérangèreL mentioned, to help out it would be great to get some screenshots and to know wha...続きを読む
解決済み
Reido277 5月 30日, 2024
Hello, i'm new to HubSpot and am in the process of building a customer knowledge base. I was hoping to build a module with a list of product enhancement ideas, which users will be able to vote on. How can I build this?
0 いいね!
3 コメント
Accepted Solution
最優秀メンバー | Elite Partner
6月 03日, 2024 11:25
Hi @Reido277 and welcome to the Community! In it's standard build, voting on your product offerings isn't something you can do with HubSpot ...続きを読む
解決済み
B-Mart 5月 27日, 2024
how i can add live chat to my website? am i need short code for it? its laravel/php technologie, i created a live chat robot in hubspot but i dont know how can i add it to my main page website
1 いいね!
4 コメント
Accepted Solution
殿堂入り | Solutions Partner
5月 27日, 2024 08:15
Hi @B-Mart , After installing the HubSpot tracking code https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code , you can spe...続きを読む
auto-mate 5月 27日, 2024
...calculation properties with time between do not function correctly for custom fields. If you have a custom field only the date - not the time (!) - is available for calculation properties. So, even though you can see the exact time (e.g. in t 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
5月 27日, 2024 10:59
Hi @auto-mate , Thank you for reaching out to the Community! I'm sorry to hear about your experience regarding this. I would like to apologize ...続きを読む
Matas 5月 24日, 2024
Hello, Why tickets view page and knowledgbe base has different login pages? How I should edit? I want to make them similar. For example to give access users to register not only in tickets view login page but also in knowledge base login page. 続きを読む
0 いいね!
2 コメント
メンバー
5月 27日, 2024 02:29
Hey, @PamCotton , Thank you for your answer but I couldn't get it completely. I'm using default theme. Also I know that I cannot edit default t...続きを読む
hdePM 5月 22日, 2024
Hubspot's built in knowledge base feature has limited theme customisation, which means our knowledge base page looks like a different website to our main page. Has anyone found an alternative or created their own knowledge base page using hubspot th 続きを読む
0 いいね!
2 コメント
メンバー
6月 13日, 2024 04:04
Hi there! As a former member of Airbnb's growth marketing team, I understand the importance of cohesive branding. HubSpot's knowledge base custo...続きを読む
AHenry74 5月 16日, 2024
Why is there so much dead space in the editor? Currently I can only view 9 lines of code, regardless of how much I expand the field. It has been like this for months. Will this be fixed soon?
0 いいね!
1 コメント
コミュニティーマネージャー
5月 17日, 2024 06:13
Hi @AHenry74 , Thanks for reaching out to the Community! I was looking into this issue but couldn't reproduce what you mentioned or f...続きを読む
解決済み
MHaas22 5月 16日, 2024
Hello, Is it possible to report on updated/published/deleted articles of the knowledge base? Context: Our support team's KPIs are related to updating the knowledge base and X amount of updated/new articles per quarter. We are looking for way 続きを読む
1 いいね!
4 コメント
Accepted Solution
最優秀メンバー | Elite Partner
6月 03日, 2024 11:34
Hey there @MHaas22 . Apologies for the delay, I somehow missed the original tag from @PamCotton . As we say in the Miswest... ope! In any c...続きを読む
解決済み
CSlater-Turne 5月 14日, 2024
Hello, I'm trying to create a report showing how many tickets were closed compaired to prior month. The Compared to is greyed out. The message says " Time period comparisons are only available if the date property displayed matches the property i 続きを読む
0 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
5月 14日, 2024 23:49
Hi @CSlater-Turne , That error message is trying to say that whatever date property you're using as a date filter for the report must be the s...続きを読む
解決済み
Kalsi 5月 09日, 2024
I have published the content on hubspot for my knowledge base but the Actual knowledge base is not showing any changes
0 いいね!
1 コメント
Accepted Solution
コミュニティーマネージャー
5月 09日, 2024 18:31
Hey @Kalsi , thank you for posting in our Community! Have you double-checked the publishing settings in HubSpot to ensure that changes are b...続きを読む
CFrank9 5月 08日, 2024
My team has had members that have left, and their seats have been deactivated. After deactivation, I’ve gone back and identified calls that were not logged correctly that I’m having to log on their behalf retroactively. My question for you all - 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
5月 08日, 2024 19:22
Hey @CFrank9 , thank you for posting in our Community! It's understandable that you're facing this challenge with deactivated users in HubSp...続きを読む
MLopezBehar 4月 30日, 2024
Good morning, I am willing to create a form that includes the property "company domain name". To my udnerstanding, Hubspot will create new companies from this form unless the domain name / company already exists, in this case, it will update its i 続きを読む
0 いいね!
1 コメント
参加者
5月 01日, 2024 11:42
Yes, in HubSpot, you can configure the form submission behavior to only create new companies and not update existing information. This can be...続きを読む
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