While attempting to add a cookie consent banner to my website, I navigated to the privacy and consent section. From there, I accessed the cookies tab and proceeded to add an external domain. However, I encountered an error message when I clicked on read more
Please add a function that lets us copy complete tables (with all layouts/formats) from one article to another. Right now, you can only clone tables in the very same article. If you copy a table (to clipboard) it will lose its properties and will on read more
Has anyone encountered the thing where you paste an image into a knowledgebase article and it is immediately replaced with a different image? Other random images that are used elsewhere in some completely different article appear to be dropped in in read more
Hey @JMcKellow , thanks for reaching out! That is super weird, and I can't say I've experienced the issue before.
Are you copying and pasting ...read more
Is it possible to use Sub-categories on the 'Tiles' template for the Home Page? We have two distinct groups of Categories. 'How to use the product' and 'How to manage users' each with their own Categories and Articles. We currently use Help read more
Hi There Can someone please advise. I have a free hubspot account and my URL is showing eu ( https://app-eu1.hubspot.com ) and I live in the UK. I use hubspot in my current job and I noticed that that URL does not have the eu in it. How do I read more
I have installed the Hubspot plugin on my WordPress site. It seems that just by installing the plugin, it turned on the chatbot on some iterations of the site--on mobile Safari for instance. I'd like to turn this off for the moment. How do read more
Hello first time poster, new to HubSpot, so please excuse me if this has been asked or if I need to post elsewhere. Am I understanding correctly, Service Tickets don't have due dates, only the tasks within them do?
Hi @RRubright that's correct, a ticket has several date properties by default, including create date, close date, last activity date, etc.
Yo...read more
Hi, we have Service Hub Professional subscription so we are able to utilise the full knowledge base functionality. However, we are having debates in the office and there seems to be two opinions on how we should publish our articles. One camp wants read more
Hi guys,I'm new to HubSpot. It seems the knowledge base function is just for customers right? I would like to know is there a Knowledge base just for agents for better and quicker answer for the his/her customers? If yes, in which version of HubSpot read more
Hi @NFlynn7 ,
This is unfortunately not possible. A contact can only be emailed under their primary email address. If you want all email addre...read more