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godofprogrammer on October 03, 2024
Hi I've a client who a WordPress website and he want to build a upsell path of the funnel with Hubstop. Now here's the thing I'm bit confused that if is possible to have a sales page on the WordPress but checkout, upsells on the hubspot. He has read more
0 upvote
1 Reply
Community Manager
October 03, 2024 17:12
Hey @godofprogrammer , thank you for posting in our Community! Yes, it’s possible to have the sales page on WordPress and manage the checkou...read more
KMooney on September 16, 2024
I work for a small start-up as a CSM, Support Lead and Hubspot Admin. I am beginning to develop a KB site using hubspot. I am looking to connect with anyone willing to demonstrate how their organization is using hubspot for the customer facing read more
0 upvote
2 Replies
Contributor
September 17, 2024 06:37
Hello KMooney, I'd be glad to connect to help you out. I've built a knowledge source for the SMB. You check Hubspot's own knowledge base to get so...read more
Isabel_c on September 06, 2024
Hi All, We are creating a member area page on our website wherein this page includes all the member only portal such as the Customer Portal, Community, Exclusive support, KB and etc. We currently use the firebase as the main database tool fo read more
1 upvote
2 Replies
Participant
September 09, 2024 11:52
Thank you, wanted to bump this post, I hope goes up the board. Thank you
NamV on September 05, 2024
So here's what I'm trying to do, but doesn't appaer to be working 1) Have a private knowledge base that is tied to an access group. 2) Create a form that the user will fill out saying they want to access the knowledge base 3) Dynamic access gr read more
0 upvote
4 Replies
Community Manager
September 16, 2024 14:15
Let's see if some of our experts can assist here! @danmoyle , @Kevin-C , or @Phil_Vallender do you have any insight into the expected beh...read more
Solved
DNeal32 on August 27, 2024
Hi all, From the documentation I can find, I can only see that you can either let ALL contacts access all tickets for their organisation or no contacts can access tickets for their organisation. Is it possible to change this access at a lo read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
August 27, 2024 22:17
Hi @DNeal32 that's correct, there are two options for customer portal access : view all tickets for any contact at the company view all ti...read more
Reido277 on August 15, 2024
Hello! Im new to the knowledge base, and im looking to do a few things ive spotted HubSpot do on their own help site. 1) Related articles. Is there any way to turn this on or code it, similar to here... Connect HubSpot and QuickBooks Online 2) read more
0 upvote
4 Replies
Member
September 05, 2024 10:40
Hey Kennedy! Sorry for the delay. I was using a custom template, but even after removing it the related articles option hasnt appeared.
KStephens7 on August 06, 2024
Is it possible to add tags to all articles by importing the same articles? Also, is there a way to copy and paste multiple tags with semi-colons in between and have the system find any existing tags or create new ones without having to do it one read more
0 upvote
1 Reply
Participant
August 06, 2024 15:17
Very strange; the support team just told me I could not. If I import the same articles, will it create duplicates?
imanmoaz on July 11, 2024
Hello HubSpot Community! My team and I have developed a tool that transforms any process into step-by-step instructions and product videos, which can then be exported directly to HubSpot's Knowledge Base. Check out this quick demo of our product read more
0 upvote
2 Replies
Participant
July 12, 2024 11:51
Hey @PamCotton thank you for your feedback and it's great to be in this community. We believe this will bring immense value to those who host ...read more
Solved
Kalsi on July 04, 2024
I have a workflow that sends a text message in slack whenever somebody fills a contact us form, in that multiple data properties are being displayed in the slack message like - Name, Job Title, etc howvever, the company name is not getting displayed read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
July 05, 2024 00:13
Hi @Kalsi , The most common issue with company names is that there is both a contact property and a company property for it: C...read more
Solved
Craftboxx on July 04, 2024
Hello Community, I hope you can help me with an adjustment in our Knowledge Base. I want to increase the general font size to improve readability for our users. I've tried making these changes through the settings and by modifying the CSS, but read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
July 04, 2024 08:54
Hey @Craftboxx To adjust the general font size in your knowledge base: Navigate to Content > Knowledge Base. Click the Configure dr...read more
Solved
hillarylester on June 25, 2024
Hello! We are in the process of setting up our Hubspot KB and would love to use the article feedback feature to collect article feedback. However, because it requires users to submit their email address when submitting feedback, we have hid the read more
1 upvote
1 Reply
Accepted solution
Hall of Famer
June 25, 2024 21:24
Hi @hillarylester I can confirm that the user can click whether it was helpful or not and that feedback will still be captured even if they don't l...read more
Solved
JennaLace on June 25, 2024
Hi there, 1) Is it possible to remove an image that's in the header of my website just for the homepage? You can find the page in question here: https://non-intersectionalveganism.co.uk/en-gb/ As you can see, I'd like a bigger logo to be feat read more
0 upvote
26 Replies
Accepted solution
Hall of Famer
June 30, 2024 15:36
@JennaLace if you cloned the home page to create the others, it's like the page title wasn't updated. You can go to Edit > Settings for each pag...read more
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