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NFlannery en May 24, 2023
While attempting to add a cookie consent banner to my website, I navigated to the privacy and consent section. From there, I accessed the cookies tab and proceeded to add an external domain. However, I encountered an error message when I clicked on Leer más
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3 Respuestas
May 25, 2023 04:21
That's great to hear! I'm happy to know that you're also from Dublin. It's always nice to connect with fellow Dubliners. We are from Dublin 12. 😃...Leer más
brycekunkel en May 10, 2023
I'm creating our knowledge base, but the search term isnt showing in my search results page. Any idea why that would be happening?
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2 Respuestas
Accepted Solution
Administrador de la comunidad
May 11, 2023 12:53
Hi @brycekunkel , I hope you are doing well. Could you please clear cache from your browser? Steps here . If this process does no...Leer más
JReinartz en May 10, 2023
Please add a function that lets us copy complete tables (with all layouts/formats) from one article to another. Right now, you can only clone tables in the very same article. If you copy a table (to clipboard) it will lose its properties and will on Leer más
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1 Respuestas
Accepted Solution
Administrador de la comunidad
May 11, 2023 12:26
Hi @JReinartz , I hope you are doing well. Thank you for reaching out and for your feedback. I found a similar idea submitted here . I...Leer más
JMcKellow en May 08, 2023
Has anyone encountered the thing where you paste an image into a knowledgebase article and it is immediately replaced with a different image? Other random images that are used elsewhere in some completely different article appear to be dropped in in Leer más
1 Me gusta
1 Respuestas
Accepted Solution
Experto reconocido | Partner nivel Platinum
May 08, 2023 20:41
Hey @JMcKellow , thanks for reaching out! That is super weird, and I can't say I've experienced the issue before. Are you copying and pasting ...Leer más
GTeodoro en May 03, 2023
How can i set my favicon to show in the knowledge too? The branding optio to change was only avaliabe to pages and landing pages.
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4 Respuestas
Líder intelectual
May 04, 2023 16:30
@danmoyle likewise! 🙌
DKeating en Abril 28, 2023
Is it possible to use Sub-categories on the 'Tiles' template for the Home Page? We have two distinct groups of Categories. 'How to use the product' and 'How to manage users' each with their own Categories and Articles. We currently use Help Leer más
1 Me gusta
6 Respuestas
May 22, 2023 16:55
Thanks for your reply - the simplest solution right now seems to be stick with HelpScout.
DStanford en Abril 26, 2023
Hi There Can someone please advise. I have a free hubspot account and my URL is showing eu ( ) and I live in the UK. I use hubspot in my current job and I noticed that that URL does not have the eu in it. How do I Leer más
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1 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Abril 27, 2023 00:29
Hi @DStanford , As far as I know, HubSpot doesn't have a UK data center, see here: There is the...Leer más
JPartland en Abril 21, 2023
I have installed the Hubspot plugin on my WordPress site. It seems that just by installing the plugin, it turned on the chatbot on some iterations of the site--on mobile Safari for instance. I'd like to turn this off for the moment. How do Leer más
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4 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Abril 22, 2023 01:04
Hi @JPartland , You can disable chatflows under Menu > Conversations > Chatflows by flicking the status switch. Best regards...Leer más
RRubright en Abril 18, 2023
Hello first time poster, new to HubSpot, so please excuse me if this has been asked or if I need to post elsewhere. Am I understanding correctly, Service Tickets don't have due dates, only the tasks within them do?
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1 Respuestas
Accepted Solution
Líder intelectual
Abril 18, 2023 21:15
Hi @RRubright that's correct, a ticket has several date properties by default, including create date, close date, last activity date, etc. Yo...Leer más
SRopiha en Abril 18, 2023
Hi, we have Service Hub Professional subscription so we are able to utilise the full knowledge base functionality. However, we are having debates in the office and there seems to be two opinions on how we should publish our articles. One camp wants Leer más
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3 Respuestas
Abril 20, 2023 06:10
I don't know that appended PDFs would be watchword listed and looked as well as real article content, if by any means.
tZhou6 en Marzo 22, 2023
Hi guys,I'm new to HubSpot. It seems the knowledge base function is just for customers right? I would like to know is there a Knowledge base just for agents for better and quicker answer for the his/her customers? If yes, in which version of HubSpot Leer más
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3 Respuestas
Administrador de la comunidad
Marzo 24, 2023 11:50
Hi @tZhou6 , Thanks for the additional details! You are correct -- playbooks would be the best tool to use in this case 🙂 You can read...Leer más
NFlynn7 en Marzo 21, 2023
If I have multiple emails associated with a contact, how can I add all of those emails to a subscription list?
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Marzo 21, 2023 14:30
Hi @NFlynn7 , This is unfortunately not possible. A contact can only be emailed under their primary email address. If you want all email addre...Leer más
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