Good day Hubspot community, I have been having issues with my clients hubspot account lately; My client has been using Hubspot for over 6 years now, but presently our subcription is over, we have about 9800 contact list but these list are not displa Beitrag ansehen
Hi @Israel_O_Dare ,
Have you tried clearing cache and cookies and disabling browser extensions? These might be interfering with HubSpot runnin...Beitrag ansehen
Hi all, I hope you could help me with my questions regarding the Knowledge Base. Ideally, I would like to create a few types of articles in the Knowledge Base and give access to specific types of articles to different access groups. For example, ev Beitrag ansehen
Hey there @AlinaJ . Welcome to the Community!
I'll try to answer these based on experience in HubSpot.
Is 'Access group membership re...Beitrag ansehen
Hello, I am looking to delete a bunch on contatcs that are currently in the restore bin of Hubspot. When you go to the actions tab in the upper right corner, then go to restore. I see how you can indicdually delete a contact, however I was wond Beitrag ansehen
Hi, HubSpot have rolled out a new feature that allows for password-less login to private content. We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to cus Beitrag ansehen
I'm not expecting there to be, but I'll ask anyways. Is there any way to add a script tag to all articles, instead of having to click click click click and do it 100+ times? API doesn't seem to have anything for KB at all. TIA
Hi @danny2327 ,
there's a very simple way to add a script to your knowledge base articles.
Simply navigate to your knowledge base settings(...Beitrag ansehen
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man Beitrag ansehen
Hi @DKlopper I just had a meeting last week with the product manager for the Help Desk Insights & Reporting team - they're working on improved ...Beitrag ansehen
I need to create a workflow. Is it possible to automatically create deal cards in the Partner Pipeline, tagged as "Talent," when BPOs fill out the interest form and select that they are interested in becoming a BPO partner?
Hi @Abbylieve ,
Here's how to create a contact-based workflow: https://knowledge.hubspot.com/workflows/create-workflows
And yes, workf...Beitrag ansehen
Hi there, we are loooking at locking down certain artivles in our KB. Everything we can see is that to action this we will need to have our end users login / register to HS, which we do not want to do. We would like a seperate link inside our SaaS p Beitrag ansehen
Hi @JMartin06 , I'll do my best to answer your questions or point you in the right direction.
1 - currently users for membership content need ...Beitrag ansehen
Currently, whatever the title of the post is is what gets used in the <title> tag (and the <h1> tag, rightly so on the <h1>) However, the title tag is also using the exact same content as the h1. Given this example : you c Beitrag ansehen
Hi @mikebernardez it's not currently possible to control the meta data for knowledge base articles, the good news is that this idea is currently i...Beitrag ansehen
How do i adjust my alignment so my submit button is aligned with my questions? This is kinda what it looks like ____-. The last one isnt in line with the others.
Thanks for the tag @PamCotton , happy to help further @Jna419 if you haven't been able to get it updated.
Can you share a screenshot of how ...Beitrag ansehen
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu Beitrag ansehen
Hi @SCruz11 I just checked a knowledge base and am able to access the feedback reports:
Typically if there is no feedback for an articl...Beitrag ansehen