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NFlannery on May 24, 2023
While attempting to add a cookie consent banner to my website, I navigated to the privacy and consent section. From there, I accessed the cookies tab and proceeded to add an external domain. However, I encountered an error message when I clicked on read more
0 upvote
3 Replies
May 25, 2023 04:21
That's great to hear! I'm happy to know that you're also from Dublin. It's always nice to connect with fellow Dubliners. We are from Dublin 12. 😃 more
brycekunkel on May 10, 2023
I'm creating our knowledge base, but the search term isnt showing in my search results page. Any idea why that would be happening?
0 upvote
2 Replies
Accepted Solution
Community Manager
May 11, 2023 12:53
Hi @brycekunkel , I hope you are doing well. Could you please clear cache from your browser? Steps here . If this process does more
JReinartz on May 10, 2023
Please add a function that lets us copy complete tables (with all layouts/formats) from one article to another. Right now, you can only clone tables in the very same article. If you copy a table (to clipboard) it will lose its properties and will on read more
0 upvote
1 Reply
Accepted Solution
Community Manager
May 11, 2023 12:26
Hi @JReinartz , I hope you are doing well. Thank you for reaching out and for your feedback. I found a similar idea submitted here . more
JMcKellow on May 08, 2023
Has anyone encountered the thing where you paste an image into a knowledgebase article and it is immediately replaced with a different image? Other random images that are used elsewhere in some completely different article appear to be dropped in in read more
1 upvote
1 Reply
Accepted Solution
Recognized Expert | Platinum Partner
May 08, 2023 20:41
Hey @JMcKellow , thanks for reaching out! That is super weird, and I can't say I've experienced the issue before. Are you copying and pasting more
GTeodoro on May 03, 2023
How can i set my favicon to show in the knowledge too? The branding optio to change was only avaliabe to pages and landing pages.
0 upvote
4 Replies
Thought Leader
May 04, 2023 16:30
@danmoyle likewise! 🙌
DKeating on April 28, 2023
Is it possible to use Sub-categories on the 'Tiles' template for the Home Page? We have two distinct groups of Categories. 'How to use the product' and 'How to manage users' each with their own Categories and Articles. We currently use Help read more
1 upvote
6 Replies
May 22, 2023 16:55
Thanks for your reply - the simplest solution right now seems to be stick with HelpScout.
DStanford on April 26, 2023
Hi There Can someone please advise. I have a free hubspot account and my URL is showing eu ( ) and I live in the UK. I use hubspot in my current job and I noticed that that URL does not have the eu in it. How do I read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
April 27, 2023 00:29
Hi @DStanford , As far as I know, HubSpot doesn't have a UK data center, see here: There is more
JPartland on April 21, 2023
I have installed the Hubspot plugin on my WordPress site. It seems that just by installing the plugin, it turned on the chatbot on some iterations of the site--on mobile Safari for instance. I'd like to turn this off for the moment. How do read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
April 22, 2023 01:04
Hi @JPartland , You can disable chatflows under Menu > Conversations > Chatflows by flicking the status switch. Best more
RRubright on April 18, 2023
Hello first time poster, new to HubSpot, so please excuse me if this has been asked or if I need to post elsewhere. Am I understanding correctly, Service Tickets don't have due dates, only the tasks within them do?
0 upvote
1 Reply
Accepted Solution
Thought Leader
April 18, 2023 21:15
Hi @RRubright that's correct, a ticket has several date properties by default, including create date, close date, last activity date, etc. more
SRopiha on April 18, 2023
Hi, we have Service Hub Professional subscription so we are able to utilise the full knowledge base functionality. However, we are having debates in the office and there seems to be two opinions on how we should publish our articles. One camp wants read more
0 upvote
3 Replies
April 20, 2023 06:10
I don't know that appended PDFs would be watchword listed and looked as well as real article content, if by any means.
tZhou6 on March 22, 2023
Hi guys,I'm new to HubSpot. It seems the knowledge base function is just for customers right? I would like to know is there a Knowledge base just for agents for better and quicker answer for the his/her customers? If yes, in which version of HubSpot read more
0 upvote
3 Replies
Community Manager
March 24, 2023 11:50
Hi @tZhou6 , Thanks for the additional details! You are correct -- playbooks would be the best tool to use in this case 🙂 You can more
NFlynn7 on March 21, 2023
If I have multiple emails associated with a contact, how can I add all of those emails to a subscription list?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 21, 2023 14:30
Hi @NFlynn7 , This is unfortunately not possible. A contact can only be emailed under their primary email address. If you want all email more
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