Hi All, We are creating a member area page on our website wherein this page includes all the member only portal such as the Customer Portal, Community, Exclusive support, KB and etc. We currently use the firebase as the main database tool fo read more

So here's what I'm trying to do, but doesn't appaer to be working 1) Have a private knowledge base that is tied to an access group. 2) Create a form that the user will fill out saying they want to access the knowledge base 3) Dynamic access gr read more

Hi all, From the documentation I can find, I can only see that you can either let ALL contacts access all tickets for their organisation or no contacts can access tickets for their organisation. Is it possible to change this access at a lo read more

Hello! Im new to the knowledge base, and im looking to do a few things ive spotted HubSpot do on their own help site. 1) Related articles. Is there any way to turn this on or code it, similar to here... Connect HubSpot and QuickBooks Online 2) read more

Is it possible to add tags to all articles by importing the same articles? Also, is there a way to copy and paste multiple tags with semi-colons in between and have the system find any existing tags or create new ones without having to do it one read more

Hello HubSpot Community! My team and I have developed a tool that transforms any process into step-by-step instructions and product videos, which can then be exported directly to HubSpot's Knowledge Base. Check out this quick demo of our product read more

I have a workflow that sends a text message in slack whenever somebody fills a contact us form, in that multiple data properties are being displayed in the slack message like - Name, Job Title, etc howvever, the company name is not getting displayed read more

Hello Community, I hope you can help me with an adjustment in our Knowledge Base. I want to increase the general font size to improve readability for our users. I've tried making these changes through the settings and by modifying the CSS, but read more

Hello! We are in the process of setting up our Hubspot KB and would love to use the article feedback feature to collect article feedback. However, because it requires users to submit their email address when submitting feedback, we have hid the read more

Hi there, 1) Is it possible to remove an image that's in the header of my website just for the homepage? You can find the page in question here: https://non-intersectionalveganism.co.uk/en-gb/ As you can see, I'd like a bigger logo to be feat read more

Hey everyone! I am working on getting all of our knowledge base articles moved over to the new knowledge base, but I'm having an issue when you try to access the page for the primary/main category of articles that has every single article listed read more

My website's navigation has disappeared and was replaced by the SprocketRocket logo. How can I return it to how it was? It is gone in any previous version, too.