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Solved
NWong on March 02, 2021
Limiting emails shown in a ticket to those related to the ticket
Hello Everyone, I've never posted anything like this before, so you have my apologies for lack of formatting and common graces. My question: Is there a way to limit the emails that show up in the activity feed of a Ticket so that only the read more
Reply Tickets
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Accepted Solution
karstenkoehler
Hall of Famer | Partner
March 03, 2021 00:42
Hi @NWong , Are you referring to one-to-one emails sent on a ticket record through the connected inbox? Whenever a user in your portal s...read more
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