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Knowledge Base Tool

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Solved

JoshVe on October 14, 2024

Knowledge Base Tags in Articles

We want to display in KB articles which type of subscription this article apply for, perferabbly on the top. Something like : This article applies for "Subscription, 1, 2 and 3" Now i know we can write it as a text, the quetion if there is read more

Reply Knowledge Base Templates

1 upvote

2 Replies

Accepted solution

Gaurav_Aggarwal

Key Advisor | Partner

October 14, 2024 10:26

Hey @JoshVe You can use categories and subcategories to organize your knowledge base. You can also use tags to improve your search results an...read more

Solved

XAmbridgeLave on September 27, 2021

Adding continuous scroll to a knowledge base

Hi Community, First time posting. I am trying to design my companies knowledge base, and have found that an infinite scroll style would fit perfectly with our articles and content. However, after a quick google I have not managed to find any inf read more

Reply Knowledge Base Professional Templates

0 upvote

9 Replies

Accepted solution

jonchim

Guide | Diamond Partner

September 30, 2021 07:41

hey @XAmbridgeLave , ahh I just realized that we created our own manual KB template different than hubspots KB. Apologies, I don't think there is ...read more

Solved

MBurke on December 22, 2020

Video Embedding in Client Emails

Hello: I am a newer user to Hubspot and I am trying to learn how to embed a video into a template as the main feature in a template. This email will go out to the multiple lists we have as campaigns. Could someone help? Thank you!

Reply Templates

0 upvote

1 Reply

Accepted solution

SamanthaA

HubSpot Employee

December 22, 2020 15:17

Hi MBurke! Thanks for reaching out 🙂 I understanding you are hoping to be able to create a marketing email template that contains a video mo...read more

Solved

Cristinaferza on July 22, 2020

Custom Knowledge Base styles

Hello, I'm trying to edit a knowledge base template but I have some problems. I want to know: - if it's possible to make the company logo bigger - If I can personalize my own template with the design tool - Can I include some dro read more

Reply Knowledge Base styling Templates

9 upvotes

3 Replies

Accepted solution

ajchapman20

Top Contributor | Diamond Partner

July 24, 2020 11:30

Hi @Cristinaferza , This guide should be helpful in explaining how the templates can be customized: Customize your knowledge base . That sa...read more

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