Knowledge Base Tool

Filtrer par
  • Tous les libellés
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Trier par 
Plus récents
  • Plus récents
  • Plus de mentions Jaime
Statut
Tout
  • Tout
  • Résolues
  • Non résolue(s)
  • Sans réponses
Résolues
ZoBrown le Février 01, 2024
Hello Everybody, I was looking for some recomendations. My company just switched over from Salesforce to Hubspot. I'm a certifced Salesforce Admin but trying to learn the Hubspot ecosystem. What certifications do you recomend me to get to be a Hubs Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 02, 2024 00:16
Hi @ZoBrown , Welcome to the HubSpot community! I'd recommend starting with the software certifications: https://academy.hubspot.com/course...Lire la suite
Résolues
JEggert1 le Janvier 10, 2024
We are moving to HubSpot. Is it possible to allow each customer (and us) to have access to specific articles in the KB that only apply to them? The reason is that we sometimes have to create/support very client-specific processes for certain clien Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Participant
Janvier 11, 2024 01:08
Hi @JEggert1 , Though, you can set-up member-registration to access private content but to provide specific access of specific content to some ...Lire la suite
Résolues
skylightipv le Novembre 13, 2023
Can anyone tell me why when importing a KB article using a CSV file I always get an import error for a <table>..</table> ? The HTML works perfectly in a browser so I have no idea why it wouldn't be valid. Does it need to be within i Lire la suite
0 Mention J'aime
2 Réponses
Accepted Solution
Gestionnaire de communauté
Novembre 13, 2023 11:37
Hello @skylightipv , thank you for posting in our Community! Currently, knowledge base imports have the following limitations: Tables cannot be i...Lire la suite
Résolues
Saytekin le Novembre 02, 2023
When we upload or paste a large image to the KB editing screen, we encounter height and width problems, we need more space for our images because when the article is live on our page, these large images do not look good or readable for our customer Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Guide | Partenaire solutions Platinum
Novembre 02, 2023 16:22
@Saytekin I saw your issue, and I want to help you out. Honestly, I'm a bit surprised too because it seems like a bug with the tool. But don't wor...Lire la suite
Résolues
Samantha_S le Octobre 11, 2023
I want to upload an image to the Header background and would like to know the required size to optimize the image for that space. Thanks!
1 Mention J'aime
2 Réponses
Accepted Solution
Conseiller clé | Partenaire solutions Diamond
Octobre 12, 2023 09:02
Hey @Samantha_S I recommend here a complete guide on how you can customize your Knowledge base https://knowledge.hubspot.com/knowledge-base...Lire la suite
Lanchan le Septembre 25, 2023
Hi Team, I am trying to set up my Knowledge base in Hubspot bottom right below unable to click on the next step. I'm also part of Service Hub Pro customers plan. Please assisist
0 Mention J'aime
1 Réponse
Conseiller clé
Septembre 25, 2023 05:01
Hi @Lanchan Is there a message when you hover over the next button? If you have a Pro subscription, I would recommend reaching out to ...Lire la suite
Résolues
BKostielney le Septembre 05, 2023
Hi, we're looking to embed our Hubspot Knowledge Base into our company website and are looking for some guidance on how to do that. We're hoping to replace our current FAQ page with our Hubspot Knowledge Base in some fashion. https://versomini Lire la suite
1 Mention J'aime
2 Réponses
Accepted Solution
Contributeur
Septembre 14, 2023 10:50
@BKostielney This isn't something that we've found to be possible with HubSpot's current Knowledge Base toolkit. I've spoken with HubSpot on multip...Lire la suite
Résolues
dylanrivas le Août 31, 2023
I copied most of our knowledge base articles from google docs to the Hubspot directly without issue, including all images. For a few documents I had to copy to MS Word, then to Hubspot. I don't know why, but this solved my problem for 1-2 documents. Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Gestionnaire de communauté
Septembre 01, 2023 04:21
Hi @dylanrivas , Thanks for reaching out to the Community! This is strange indeed! If you haven't done so yet, I would recommend upload...Lire la suite
Résolues
KCamacho4 le Août 23, 2023
I am currently creating a newsletter in HubSpot using a template. I would love to have a feature intergrated that either allows viewers of it to 'like' and/or 'comment' on certain sections of the newsletter that they like or a feature that show Lire la suite
1 Mention J'aime
2 Réponses
Accepted Solution
Expert reconnu | Partenaire solutions Platinum
Août 23, 2023 08:23
Hi @KCamacho4 , Theoretically, you could do this with CTAs or even links. It's not exactly the same as liking something on social media for i...Lire la suite
SCruz11 le Juillet 28, 2023
I'm wondering if there's a simpler method to check the original publication date of an article. Currently, the only information I have access to in HubSpot is the modified date for recently created articles. To keep track of the "created on" dates, Lire la suite
0 Mention J'aime
9 Réponses
Membre irremplaçable | Partenaire solutions Elite
Août 02, 2023 08:16
Including those details in the articles is a great callout @JenBergren - love that!
Résolues
egami le Juillet 27, 2023
I think HubSpot automatically caches pages and files on both CDN and in browsers. I have some questions about cache management in knowledge base articles. What I want to do After editing a knowledge base article, I want the latest data t Lire la suite
Accepted Solution
Conseiller clé | Partenaire solutions
Juillet 27, 2023 10:59
Hey @egami HubSpot uses cloudflare as the CDN, I've found the cache times to be quite tempermental tbh. I know with publishing pages it does att...Lire la suite
Résolues
egami le Juillet 26, 2023
I’m currently thinking about using knowledge base in service hub. What I want to do Publish Japanese documentation about a product Manage article versions for each version of a product such as v1, v2, v3 etc. What I’m thinking Lire la suite
Accepted Solution
Contributeur de premier rang | Partenaire solutions
Juillet 27, 2023 12:53
Hey @egami 1. If you have a Service Professional Tier, a Knowledge base is a good option. If you don't have Pro or Enterprise, you may look fo...Lire la suite
annuler
Affichage des résultats de 
Rechercher plutôt 
Vouliez-vous dire : 

Vous cherchez à entamer une conversation ou à poser une question ?

Créez un post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.