La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.
Hello Everybody, I was looking for some recomendations. My company just switched over from Salesforce to Hubspot. I'm a certifced Salesforce Admin but trying to learn the Hubspot ecosystem. What certifications do you recomend me to get to be a Hubs Lire la suite
Au panthéon de la communauté | Partenaire solutions
Février 02, 2024 00:16
Hi @ZoBrown ,
Welcome to the HubSpot community! I'd recommend starting with the software certifications:
https://academy.hubspot.com/course...Lire la suite
We are moving to HubSpot. Is it possible to allow each customer (and us) to have access to specific articles in the KB that only apply to them? The reason is that we sometimes have to create/support very client-specific processes for certain clien Lire la suite
Hi @JEggert1 , Though, you can set-up member-registration to access private content but to provide specific access of specific content to some ...Lire la suite
Can anyone tell me why when importing a KB article using a CSV file I always get an import error for a <table>..</table> ? The HTML works perfectly in a browser so I have no idea why it wouldn't be valid. Does it need to be within i Lire la suite
Hello @skylightipv , thank you for posting in our Community!
Currently, knowledge base imports have the following limitations: Tables cannot be i...Lire la suite
When we upload or paste a large image to the KB editing screen, we encounter height and width problems, we need more space for our images because when the article is live on our page, these large images do not look good or readable for our customer Lire la suite
@Saytekin I saw your issue, and I want to help you out. Honestly, I'm a bit surprised too because it seems like a bug with the tool. But don't wor...Lire la suite
Hey @Samantha_S
I recommend here a complete guide on how you can customize your Knowledge base https://knowledge.hubspot.com/knowledge-base...Lire la suite
Hi Team, I am trying to set up my Knowledge base in Hubspot bottom right below unable to click on the next step. I'm also part of Service Hub Pro customers plan. Please assisist
Hi, we're looking to embed our Hubspot Knowledge Base into our company website and are looking for some guidance on how to do that. We're hoping to replace our current FAQ page with our Hubspot Knowledge Base in some fashion. https://versomini Lire la suite
@BKostielney This isn't something that we've found to be possible with HubSpot's current Knowledge Base toolkit. I've spoken with HubSpot on multip...Lire la suite
I copied most of our knowledge base articles from google docs to the Hubspot directly without issue, including all images. For a few documents I had to copy to MS Word, then to Hubspot. I don't know why, but this solved my problem for 1-2 documents. Lire la suite
Hi @dylanrivas ,
Thanks for reaching out to the Community!
This is strange indeed! If you haven't done so yet, I would recommend upload...Lire la suite
I am currently creating a newsletter in HubSpot using a template. I would love to have a feature intergrated that either allows viewers of it to 'like' and/or 'comment' on certain sections of the newsletter that they like or a feature that show Lire la suite
Hi @KCamacho4 ,
Theoretically, you could do this with CTAs or even links. It's not exactly the same as liking something on social media for i...Lire la suite
I'm wondering if there's a simpler method to check the original publication date of an article. Currently, the only information I have access to in HubSpot is the modified date for recently created articles. To keep track of the "created on" dates, Lire la suite
I think HubSpot automatically caches pages and files on both CDN and in browsers. I have some questions about cache management in knowledge base articles. What I want to do After editing a knowledge base article, I want the latest data t Lire la suite
Hey @egami HubSpot uses cloudflare as the CDN, I've found the cache times to be quite tempermental tbh.
I know with publishing pages it does att...Lire la suite
I’m currently thinking about using knowledge base in service hub. What I want to do Publish Japanese documentation about a product Manage article versions for each version of a product such as v1, v2, v3 etc. What I’m thinking Lire la suite
Contributeur de premier rang | Partenaire solutions
Juillet 27, 2023 12:53
Hey @egami 1. If you have a Service Professional Tier, a Knowledge base is a good option. If you don't have Pro or Enterprise, you may look fo...Lire la suite
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