Hi everyone, how come that when I'm trying to import in the Knowledge base some articles that were been exported from the very same hubspot KB, the HTML of the body get all messed up? I have a serious amount of articles in multilanguage and read more

I think HubSpot automatically caches pages and files on both CDN and in browsers. I have some questions about cache management in knowledge base articles. What I want to do After editing a knowledge base article, I want the latest data t read more

I’m currently thinking about using knowledge base in service hub. What I want to do Publish Japanese documentation about a product Manage article versions for each version of a product such as v1, v2, v3 etc. What I’m thinking read more

I want to set up four different Knowledge Bases, each with different specialist content. Can I set it up so that Person A can edit and publish content in the Finance FAQs KB, but not in Sales or Research or any other knowledge base? As far as I read more

I'm creating our knowledge base, but the search term isnt showing in my search results page. Any idea why that would be happening?

Please add a function that lets us copy complete tables (with all layouts/formats) from one article to another. Right now, you can only clone tables in the very same article. If you copy a table (to clipboard) it will lose its properties and will on read more

Has anyone encountered the thing where you paste an image into a knowledgebase article and it is immediately replaced with a different image? Other random images that are used elsewhere in some completely different article appear to be dropped in in read more

Is it possible to use Sub-categories on the 'Tiles' template for the Home Page? We have two distinct groups of Categories. 'How to use the product' and 'How to manage users' each with their own Categories and Articles. We currently use Help read more

Hi guys，I'm new to HubSpot. It seems the knowledge base function is just for customers right? I would like to know is there a Knowledge base just for agents for better and quicker answer for the his/her customers? If yes, in which version of HubSpot read more

Hi, I've uploaded the video but it's cropped. When I hover over the options above it suggested you can disable full width to set specific dimensions. I can't seem to find that option. Thanks, Phoebe

Hi, I am looking to add a date (and possibly time) at the top of a Knowledge Base article so the user can see when it was last edited or updated. Since it appears this functionality does not exist, it may be this needs to be javascript or a job read more

I've noticed over about the past week that when I enter Keywords for Search to our Knowledgebase articles, I'm seeing an abbreviated and unorganized list of my keywords with repeated prompts to Load More. There is no order to how terms are presented read more