I've noticed over about the past week that when I enter Keywords for Search to our Knowledgebase articles, I'm seeing an abbreviated and unorganized list of my keywords with repeated prompts to Load More. There is no order to how terms are presented read more

Hi, I'm just wondering if there's a way I can add a feature so if the reader clicks on the image it gives you the option to maximise the image. Thanks, Phoebe

Hi, I'm just wondering if there's a tool which will allow me to hide content then when clicking on the subject it will drop down the content? The article I'm writing is very lengthy so I'm just trying to shorten it a little.

When trying to add tags to the Knowledge Base, I'm getting this error: Refreshing the page does nothing. Is this a bug? Has anyone else had this issue?

I'm a HubSpot newbie building a stand alone knowledge base (no website content). It is populated with fairly complex information for businesses trading with Europe. I want my users to be able to ask specific questions in the KB search and get a shor read more

Hi, I'd like to be able to create new statuses for Knowledge Base articles, for example "Review" or "Approve". When the author has completed the content and settings, they can set the status to Review/Approve and all articles in that status can t read more

I cant seem to find a 'create date' field for articles, I have exported all the articles but it only contains the Last Modified Date . I would like to report internally how many articles we have created/first published in 2022. Not just modified

Hello all, Our software has a different edition for each country, not only language but also different content. How do I make different knowledge bases, 1 for each country? I have tried to use the SSO list function now, but that requires peopl read more

Hi! I have an issue with saving/publishing an article with the same name/url as the category name in the Knowledge base. I want it this way so that when I have only one article in the folder, it goes straight to the article.   This works read more

Good evening 🙂 I would need your help, concerning a support form in knowledge base . My client would like that when the user writes something in a support form, it links with related articles of knowledge base. They are looki read more

Hi, I'm dealing with several languages for my KB, 7 actually. So each article are in 7 languages. Is there a way to publish them all at once please or it's not possible ? Thanks,

Hello, I'd like to know if there's a way how to insert a callout between the ordered list items. When I try this, HubSpot adds a callout at the very end of the ordered list instead. Is there any trick how to achieve this? Thanks