Hi everyone, I want to add certain knowledge base articles to my customer portal so that on a single page, my clients can review the articles I want to show them and also, the tickets created and associated with them. Is that possible? If so, ho read more

Is it possible to add tags to all articles by importing the same articles? Also, is there a way to copy and paste multiple tags with semi-colons in between and have the system find any existing tags or create new ones without having to do it one read more

Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu read more

I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?

One limitation I found in the knowledge base is the fact that we only have two category levels, it would be great to have at least three levels.

I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art read more

We launched our knowledge base in June and submitted a site map to Google. Months later search console was still showing that no pages were indexed. So we spoke to support and talked it through. They suggested we remove the No Index tags from all th read more

I have a property that calculates the time between two dates but it is sometimes calculating correctly and sometimes not.... Any ideas what the root cause may be?

Is there any way to have a user land on a section in our Help Center and see all articles in the given section? Our support team is afraid some customers won’t notice that 'See more' is a clickable word and that there are more articles folded away. read more

Hi everyone, how come that when I'm trying to import in the Knowledge base some articles that were been exported from the very same hubspot KB, the HTML of the body get all messed up? I have a serious amount of articles in multilanguage and read more

I'm wondering if there's a simpler method to check the original publication date of an article. Currently, the only information I have access to in HubSpot is the modified date for recently created articles. To keep track of the "created on" dates, read more

I’m currently thinking about using knowledge base in service hub. What I want to do Publish Japanese documentation about a product Manage article versions for each version of a product such as v1, v2, v3 etc. What I’m thinking read more