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DNeal32 on August 27, 2024

All ticket access in portal

Hi all, From the documentation I can find, I can only see that you can either let ALL contacts access all tickets for their organisation or no contacts can access tickets for their organisation. Is it possible to change this access at a lo read more

Reply Contacts Knowledge Base

0 upvote

1 Reply

Accepted solution

Jnix284

Hall of Famer

August 27, 2024 22:17

Hi @DNeal32 that's correct, there are two options for customer portal access : view all tickets for any contact at the company view all ti...read more

CFrank9 on May 08, 2024

Assigning Call with Deactivated User

My team has had members that have left, and their seats have been deactivated. After deactivation, I’ve gone back and identified calls that were not logged correctly that I’m having to log on their behalf retroactively. My question for you all - read more

Reply Academy Calling Contacts

0 upvote

1 Reply

PamCotton

Community Manager

May 08, 2024 19:22

Hey @CFrank9 , thank you for posting in our Community! It's understandable that you're facing this challenge with deactivated users in HubSp...read more

Solved

BMcCoy on November 03, 2023

Hubspot Customer Portal - User Administration

Hello all, I'm looking to help my clients access the customer portal and have come across an issue. Specifically, I was having problems with giving access to the Customer Portal via the static list so I instead moved my "Control Audience Ac read more

Reply Contacts

1 upvote

6 Replies

Accepted solution

Lucila-Andimol

Thought Leader | Platinum Partner

November 08, 2023 13:13

Hey @BMcCoy hope you are doing great. SO to see the users that have created a login into your customer portal you need to go to Settings> To...read more

Solved

EMendez2 on March 04, 2023

Contacts directly to a list

Hello, I have two doubts...; How can I make it so that every time someone registers for my event, they go directly to a specific list and not just to all my contacts? In the same way, how can I do so that each person who registers, gets on read more

Reply Contacts

0 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

March 05, 2023 01:28

Hi @EMendez2 , This can be achieved with active contact lists: https://knowledge.hubspot.com/lists/create-active-or-static-lists If yo...read more

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