Knowledge Base Tool

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FionaP on November 14, 2023
I am looking at customization of the chatbot widget to include knowledge base articles and relevant links, such as our tutorial videos, before giving the option to our users to get to the chatbot. Similar to what Hubspot Support has. Is there a wa read more
0 upvote
5 Replies
Contributor
December 10, 2023 18:16
Hi Fiona, This is available with Service Hub Pro and Enterprise. Please let me know if you need any assistance.
Solved
nthatcher-airbr on February 22, 2022
When building a chat flow, it would be great if we could have the option to connect an existing Knowledge Base repository. For example, we have a docs page on our website, which is the single source of truth for all our product documentation. Instea read more
7 upvotes
4 Replies
Accepted Solution
Hall of Famer | Partner
February 23, 2022 00:26
Hi @nthatcher-airbr , As far as I know this is currently not possible but another user has already submitted a request in the HubSpot Ideas se...read more
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