Knowledge Base Tool

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Solved
B-Mart on May 27, 2024
add live chat widget to website
how i can add live chat to my website? am i need short code for it? its laravel/php technologie, i created a live chat robot in hubspot but i dont know how can i add it to my main page website
Reply Chat
1 upvote
4 Replies
Accepted solution
karstenkoehler
Hall of Famer | Partner
May 27, 2024 08:15
Hi @B-Mart , After installing the HubSpot tracking code https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code , you can spe...read more
FionaP on November 14, 2023
How can we customize the chatbot to include view on most searche Knowledge base articles ?
I am looking at customization of the chatbot widget to include knowledge base articles and relevant links, such as our tutorial videos, before giving the option to our users to get to the chatbot. Similar to what Hubspot Support has. Is there a wa read more
Reply Chat Knowledge Base Service
0 upvote
5 Replies
JByrne2
Contributor
December 10, 2023 18:16
Hi Fiona, This is available with Service Hub Pro and Enterprise. Please let me know if you need any assistance.
Solved
nthatcher-airbr on February 22, 2022
ChatFlow: Allow User to add alternative to Knowledge Base search
When building a chat flow, it would be great if we could have the option to connect an existing Knowledge Base repository. For example, we have a docs page on our website, which is the single source of truth for all our product documentation. Instea read more
Reply Chat Conversations Knowledge Base
7 upvotes
4 Replies
Accepted solution
karstenkoehler
Hall of Famer | Partner
February 23, 2022 00:26
Hi @nthatcher-airbr , As far as I know this is currently not possible but another user has already submitted a request in the HubSpot Ideas se...read more
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