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Knowledge Base Tool

Im Forum Knowledge Base Tool nach Lösungen suchen oder eine Frage stellen

CFrank9 on Mai 08, 2024

Assigning Call with Deactivated User

My team has had members that have left, and their seats have been deactivated. After deactivation, I’ve gone back and identified calls that were not logged correctly that I’m having to log on their behalf retroactively. My question for you all - Beitrag ansehen

Antworten Academy Calling Contacts

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PamCotton

Community-Manager/-in

Mai 08, 2024 19:22

Hey @CFrank9 , thank you for posting in our Community! It's understandable that you're facing this challenge with deactivated users in HubSp...Beitrag ansehen

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ZoBrown on Februar 01, 2024

Certifications

Hello Everybody, I was looking for some recomendations. My company just switched over from Salesforce to Hubspot. I'm a certifced Salesforce Admin but trying to learn the Hubspot ecosystem. What certifications do you recomend me to get to be a Hubs Beitrag ansehen

Antworten Academy Admin best practices CRM Professional

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karstenkoehler

Berühmtheit | Partner

Februar 02, 2024 00:16

Hi @ZoBrown , Welcome to the HubSpot community! I'd recommend starting with the software certifications: https://academy.hubspot.com/course...Beitrag ansehen

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LFelipe on August 26, 2023

Knowledge Base tool after trial ends.

Hi, greetings! I'm currently working on a FAQ ChatBot for a ibm.skillsbuild project. I'm using the knowledge base tool for this and currently using the free trial and possibly some features from it in the ChatBot too. And, i wish to know what will h Beitrag ansehen

Antworten Academy

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karstenkoehler

Berühmtheit | Partner

August 26, 2023 01:28

Hi @LFelipe , The chatbot is a free feature and you'll be able to continue using it after your trial: https://knowledge.hubspot.com/chatflows...Beitrag ansehen

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