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AHenry74 on June 20, 2025
So I made a quick adjustment to the placement of a single article in one of my categories and discovered that every article in that category has their "Last Modified" date changed to today. Is this supposed to happen? I don't recall this ever h read more
0 upvote
0 Reply
Solved
HScharton on June 10, 2025
There's better formatting in this community forum text box than there is for knowledge base articles. Why can't I change the color of text?? Seems very third world:(
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
June 11, 2025 04:18
Hey @HScharton the knowledgebase is relatively new and in constant work, styling is very limited to be honest. I know the product team for knowledg...read more
Solved
ThomasSchädlich on June 10, 2025
Hello, we are currently migrating our knowledge base to HubSpot. So far, we could not find any way to import the meta descriptions for our articles: The API does not accept meta descriptions. There is no workflow action to update the knowledge ba read more
0 upvote
6 Replies
Accepted solution
Top Contributor | Diamond Partner
June 10, 2025 08:11
Hey @ThomasSchädlich , Here is what our friend Gemini suggests for the Header HTML and I mostly agree 😀 Make sure you replace the values ...read more
Solved
AHenry74 on June 06, 2025
Has anyone found a better method for collecting feedback from their knowledge base articles? The current YES/NO tool is insufficient for my use-case because I get zero context why someone likes or dislikes a given article. They aren't even giv read more
0 upvote
2 Replies
Accepted solution
Top Contributor
June 08, 2025 13:14
@Jaycee_Lewis thanks for the mention. @AHenry74 you are right “Yes/No” alone leaves you blind when an article flops. From what I know, HubSpot...read more
AHenry74 on June 05, 2025
Since migrating to the new KB system, I've noticed that navigating is really slow - approx 3-4 seconds to load articles and the CATEGORY pages. I don't have a lot of heavy media on my pages (average 2-5 images around 100KB each) so I don't thin read more
0 upvote
8 Replies
Contributor
June 13, 2025 10:19
Thanks! I attempted to reproduce this in Edge, but I can't get conclusive results because the KB keeps logging me out when I do this. I managed to ...read more
JGarside on June 04, 2025
The new Knowledge base doesn't have an option to adjust the hamburger CSS for mobile. This includes: Hamburger svg icon - ideally colour Hamburger dropdown - background colour This causes issues if the menu text is in white (hides the text) an read more
0 upvote
1 Reply
Community Manager
June 04, 2025 17:21
Hey, @JGarside 👋 Thanks for your post. You may want to add your feedback to this post, where other folks have done the same — Link . ...read more
AHenry74 on June 03, 2025
I cannot explain the how or WHY but HubSpot randomly stops recognizing my space bar while editing articles. There is nothing wrong with the keyboard. I've even cleaned under the key to be 100% sure. This issue only happens while editing KB arti read more
0 upvote
2 Replies
Contributor
June 04, 2025 15:21
Thanks for passing this along internally @BérangèreL !
Solved
Vancouver24 on May 30, 2025
Hi there, I am trying to make a custom email signature. My issue is getting an image to appear successfully. I have tried dropbox and gmail but hubspot says ' Sorry, we couldn’t find that image. Please try again. ' I have made a share link read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
May 30, 2025 09:36
Hi @Vancouver24 , Here's where the files should live in HubSpot: If you don't see that, it could be a permissions issue, but that sho...read more
Solved
laupiga94 on May 22, 2025
We’ve recently enabled the HubSpot chatbot in our app, paired with the AI agent and connected to our knowledge base. Everything is working great, except for one issue: When users visit the knowledge base directly, the chatbot still pops up. We’d read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Elite Partner
May 22, 2025 13:03
Hi @laupiga94 On the Chatflow settings you are able to add exclusion rules. If you add the knowledge base domain it should hide the bot for visi...read more
Solved
RSunkara on May 15, 2025
Hi, I’m looking for support in implementing pagination for HubSpot data in Azure Data Factory.
0 upvote
1 Reply
Accepted solution
Community Manager
May 15, 2025 12:19
Hi @RSunkara and welcome, it's a pleasure to have you here! Thanks for asking the HubSpot Community! I have found for you the solution from @...read more
ClaireBIGENIUS on May 14, 2025
Hi, This post is to check if some other Knowledge base users are having the same troubles as I am. Since the Knowledge base migration, if I update some articles without publishing the updates (let them in draft mode) and then reorganize articles i read more
10 upvotes
3 Replies
Community Manager
May 15, 2025 12:43
Perfect. Thanks for adding your feedback there 🙌
mrazdan on May 14, 2025
Since the Hubspot new beta version was released, my team has been continuously facing the following issues: There is no extra space between the words, and still red line appears and shows that there is extra space in between. Grammarly is also not read more
3 upvotes
5 Replies
Participant
May 22, 2025 11:30
I, too, use Grammarly (via the Chrome Extension), and it does not work well with HubSpot. Please work with Grammarly on an integration or fix. TY!
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