Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu read more
We don't want any of our knowledge base content indexed in Google, so we have: 1) Turned on the general "noindex" function, which covers articles in the knowledge base 2) Blocked search engines with robots.txt But category pages are still ind read more
@Christian_Jorge I wish I had better news, unfortunately what you're trying to do isn't possible with the current limitations in place.
I com...read more
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
Hi @SCruz11 all of the knowledge base insights are contained within the knowledge base tool, there isn't a way to export the data (only the article...read more
Can I use the Hubspot tracking code from our website for the knowledge base articles? If so I assume it's just by copying the tracking script html into the Additional Options setting
@SSeed is this something you've configured with your knowledge base? I'd just like to confirm that you've implemented this solution - since the tra...read more
Hi everyone, Every country has a different edition of our program with unique material in addition to different languages. How can I create distinct knowledge bases, one for every nation? I've attempted to use the SSO list function now, but it read more
Hi, A tracking script was placed on a customers device when they vistied our site. This was done without their consent and they are threatening legal action. Is there a way to turn off the feature to prevent futher issues? Thanks
Hi, I am not technical, hence this question to the community: Does anyone know if Hubspot's API's provide a mechanism for our webapp that collects new user registration or allows an already registered user to pass this information to Hubspot and a read more
Hey @SSundarram , thank you for posting in our Community!
HubSpot's API does provide mechanisms that could help achieve the functionality yo...read more
Hi @samara1 ,
This is unfortunately not possible at this stage; I agree that this would be useful. Other users have requested this before: ht...read more
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created.
Here is the art read more
Hi @samara1 ,
There are two ways you could try and escale this: If you're an Enterprise customer, you have a customer success manager and I th...read more
Hello Everybody, I was looking for some recomendations. My company just switched over from Salesforce to Hubspot. I'm a certifced Salesforce Admin but trying to learn the Hubspot ecosystem. What certifications do you recomend me to get to be a Hubs read more
Hi @ZoBrown ,
Welcome to the HubSpot community! I'd recommend starting with the software certifications:
https://academy.hubspot.com/course...read more
We launched our knowledge base in June and submitted a site map to Google. Months later search console was still showing that no pages were indexed. So we spoke to support and talked it through. They suggested we remove the No Index tags from all th read more
You're welcome @AStewartITI , thanks for sharing the articles.
They look to be very detailed and specific, which is exactly what the knowledge...read more