So I made a quick adjustment to the placement of a single article in one of my categories and discovered that every article in that category has their "Last Modified" date changed to today. Is this supposed to happen? I don't recall this ever h read more

There's better formatting in this community forum text box than there is for knowledge base articles. Why can't I change the color of text?? Seems very third world:(

Hello, we are currently migrating our knowledge base to HubSpot. So far, we could not find any way to import the meta descriptions for our articles: The API does not accept meta descriptions. There is no workflow action to update the knowledge ba read more

Has anyone found a better method for collecting feedback from their knowledge base articles? The current YES/NO tool is insufficient for my use-case because I get zero context why someone likes or dislikes a given article. They aren't even giv read more

Since migrating to the new KB system, I've noticed that navigating is really slow - approx 3-4 seconds to load articles and the CATEGORY pages. I don't have a lot of heavy media on my pages (average 2-5 images around 100KB each) so I don't thin read more

The new Knowledge base doesn't have an option to adjust the hamburger CSS for mobile. This includes: Hamburger svg icon - ideally colour Hamburger dropdown - background colour This causes issues if the menu text is in white (hides the text) an read more

I cannot explain the how or WHY but HubSpot randomly stops recognizing my space bar while editing articles. There is nothing wrong with the keyboard. I've even cleaned under the key to be 100% sure. This issue only happens while editing KB arti read more

Hi there, I am trying to make a custom email signature. My issue is getting an image to appear successfully. I have tried dropbox and gmail but hubspot says ' Sorry, we couldn’t find that image. Please try again. ' I have made a share link read more

We’ve recently enabled the HubSpot chatbot in our app, paired with the AI agent and connected to our knowledge base. Everything is working great, except for one issue: When users visit the knowledge base directly, the chatbot still pops up. We’d read more

Hi, I’m looking for support in implementing pagination for HubSpot data in Azure Data Factory.

Hi, This post is to check if some other Knowledge base users are having the same troubles as I am. Since the Knowledge base migration, if I update some articles without publishing the updates (let them in draft mode) and then reorganize articles i read more

Since the Hubspot new beta version was released, my team has been continuously facing the following issues: There is no extra space between the words, and still red line appears and shows that there is extra space in between. Grammarly is also not read more