Knowledge Base Tool

Stijn
Participante

View if articles have been edited, before being published

Hi,

We need to edit our knowledge base articles beforehand and publish them then all at the same time on a later date, together with a new the release of our product. 

It is however very difficult to to keep track of which articles have been edited, as the list only shows a "last updated" and not a "last edited" column. 

Has anybody face the same problem and found a solution (besides keeping a separate list somwhere)?. 

 

Screenshot 2022-10-05 at 10.31.21.png

3 Respostas 3
christopher-RVO
Conselheiro(a) de destaque | Parceiro Diamante
Conselheiro(a) de destaque | Parceiro Diamante

View if articles have been edited, before being published

It looks like this is not on the roadmap to be taken care of yet, here's what I found: https://community.hubspot.com/t5/HubSpot-Ideas/Revision-History-for-Knowledge-Base-Articles/idi-p/24...


Christopher Barnett - VP of Revenue at Aptitude 8


christopher-RVO
Conselheiro(a) de destaque | Parceiro Diamante
Conselheiro(a) de destaque | Parceiro Diamante

View if articles have been edited, before being published

@Stijn  Are you looking to see the edit that was made? Or just the date of the last edit?

 


Christopher Barnett - VP of Revenue at Aptitude 8


Stijn
Participante

View if articles have been edited, before being published

Just the date when it was last edited vs. last published. So we can easily see which articles are updated and waiting to be published once our own product is released. 

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