Knowledge Base Tool

Stijn
Participant

View if articles have been edited, before being published

Hi,

We need to edit our knowledge base articles beforehand and publish them then all at the same time on a later date, together with a new the release of our product. 

It is however very difficult to to keep track of which articles have been edited, as the list only shows a "last updated" and not a "last edited" column. 

Has anybody face the same problem and found a solution (besides keeping a separate list somwhere)?. 

 

Screenshot 2022-10-05 at 10.31.21.png

3 Replies 3
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

View if articles have been edited, before being published

It looks like this is not on the roadmap to be taken care of yet, here's what I found: https://community.hubspot.com/t5/HubSpot-Ideas/Revision-History-for-Knowledge-Base-Articles/idi-p/24...

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

View if articles have been edited, before being published

@Stijn  Are you looking to see the edit that was made? Or just the date of the last edit?

 

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064
Stijn
Participant

View if articles have been edited, before being published

Just the date when it was last edited vs. last published. So we can easily see which articles are updated and waiting to be published once our own product is released. 

0 Upvotes