Knowledge Base Tool

HDerks
Member

Trying to make 2 different FAQ's for our different software (country) editions

SOLVE

Hello all,

 

Our software has a different edition for each country, not only language but also different content.

How do I make different knowledge bases, 1 for each country?

I have tried to use the SSO list function now, but that requires people to login, so people without an account can't browse the Knowledge Base now.

 

I would prefer to have multiple different knowledge bases, just with different links to refer to from the software, and without any log ins.

 

Is this possible?

 

Huub

0 Upvotes
1 Accepted solution
Jnix284
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Trying to make 2 different FAQ's for our different software (country) editions

SOLVE

Thanks @kvlschaefer  and hello @HDerks,

 

It is my understanding that it is not currently possible to create multiple knowledge bases, but multi-language is supported.

 

Here is the HubSpot Knowledge Base article for creating articles in multiple languages.

 

This idea for Multiple Knowledge Bases is marked In Planning, you can add your feedback there.

 

I hope this helps get you started in the right direction!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin

View solution in original post

3 Replies 3
Jnix284
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Trying to make 2 different FAQ's for our different software (country) editions

SOLVE

Thanks @kvlschaefer  and hello @HDerks,

 

It is my understanding that it is not currently possible to create multiple knowledge bases, but multi-language is supported.

 

Here is the HubSpot Knowledge Base article for creating articles in multiple languages.

 

This idea for Multiple Knowledge Bases is marked In Planning, you can add your feedback there.

 

I hope this helps get you started in the right direction!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Director of Revenue Operations at WORQFLOW

connect with Jen on Linkedin

danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Trying to make 2 different FAQ's for our different software (country) editions

SOLVE

Great finds @Jnix284. Voting for the idea right now! 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
kvlschaefer
Community Manager
Community Manager

Trying to make 2 different FAQ's for our different software (country) editions

SOLVE

Hi @HDerks,

 

Thank you for reaching out to the Community!

 

I would like to invite our subject matter experts to this conversation to see if they have any ideas.

Hi @danmoyle@Jnix284@jolle - Do you have any insight or tips for @HDerks?

Thank you!

 

Best,

Kristen


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