Knowledge Base Tool

samara1
Participant | Elite Partner
Participant | Elite Partner

Three Category Levels

SOLVE

One limitation I found in the knowledge base is the fact that we only have two category levels, it would be great to have at least three levels.

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Three Category Levels

SOLVE

Hi @samara1,

 

This is unfortunately not possible at this stage; I agree that this would be useful. Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Multilevel-categories/idi-p/389639

 

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.

 

You can also help other HubSpot users find this request more easily (and drive traction) by accepting my reply as a solution. I'd appreciate it, too.

 

 

Have a great day!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Three Category Levels

SOLVE

Hi @samara1,

 

This is unfortunately not possible at this stage; I agree that this would be useful. Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Multilevel-categories/idi-p/389639

 

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.

 

You can also help other HubSpot users find this request more easily (and drive traction) by accepting my reply as a solution. I'd appreciate it, too.

 

 

Have a great day!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes