Knowledge Base Tool

ElliottM
Member

Subscribe for Knowledge Base updates

SOLVE

Hi, is there any way to subscribe users to Knowledge Base articles? I update articles in our Knowledge Base all the time, colleagues would like to know about these updates and new articles -- but I don't want to have to notify them myself. Is there any way to subscribe them to Knowledge Base articles/updates?

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Subscribe for Knowledge Base updates

SOLVE

Hi @ElliottM,

 

This is not possible at this stage. Other users have however requested this from the product team already multiple times in the HubSpot Ideas section of the community:

 

Notification on Knowledge base new article or article update

Read notification for Knowledge Base article

 

The first one seems to have the most traction. I'd recommend upvoting and commenting with your use case. The product team reviews these requests based on popularity.

 

Until then, unfortunately it will have to be a manual process.

 

Best regards!

 

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

webdew
Solution
Guide | Diamond Partner
Guide | Diamond Partner

Subscribe for Knowledge Base updates

SOLVE

Hi @ElliottM ,

Unfortunately this is currently not possibls in hubspot as of now. you can upvote the idea here so that it can be updated soon. The more votes an idea gets the more likely it will updated soon:  https://community.hubspot.com/t5/HubSpot-Ideas/Notification-on-Knowledge-base-new-article-or-article...

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

View solution in original post

0 Upvotes
2 Replies 2
webdew
Solution
Guide | Diamond Partner
Guide | Diamond Partner

Subscribe for Knowledge Base updates

SOLVE

Hi @ElliottM ,

Unfortunately this is currently not possibls in hubspot as of now. you can upvote the idea here so that it can be updated soon. The more votes an idea gets the more likely it will updated soon:  https://community.hubspot.com/t5/HubSpot-Ideas/Notification-on-Knowledge-base-new-article-or-article...

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Subscribe for Knowledge Base updates

SOLVE

Hi @ElliottM,

 

This is not possible at this stage. Other users have however requested this from the product team already multiple times in the HubSpot Ideas section of the community:

 

Notification on Knowledge base new article or article update

Read notification for Knowledge Base article

 

The first one seems to have the most traction. I'd recommend upvoting and commenting with your use case. The product team reviews these requests based on popularity.

 

Until then, unfortunately it will have to be a manual process.

 

Best regards!

 

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.