Knowledge Base Tool

MCrivellaro
Member

Searchable FAQ with Keywords

SOLVE

Hi there,

 

Does anyone know if there is capability in hubspot to create a fully searchable FAQ section where you can add keywords, links, images etc. 

I've seen part of the wiki page that hubspot offers but the FAQ we would like to create will involve hundreds of questions across various subjects. Any idea if this can be acheived within hubspot?

Thank you, 

1 Accepted solution
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Searchable FAQ with Keywords

SOLVE

Hey @MCrivellaro 

 

Yes, HubSpot does offer the capability to create a searchable FAQ section.

 

You can create this in HubSpot through HubSpot CMS and create a dedicated knowledge base where people can ask different questions.

 

In CMS you can create a FAQ page with different articles supporting your website visitors' query

 

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

View solution in original post

3 Replies 3
MNawaz5
Member

Searchable FAQ with Keywords

SOLVE

Paint can significantly enhance the aesthetic appeal of any surface, whether it’s a wall, a piece of furniture, or an exterior structure. However, over time, paint may become damaged, resulting in chips, cracks, or peeling

0 Upvotes
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Searchable FAQ with Keywords

SOLVE

Hey @MCrivellaro 

 

Yes, HubSpot does offer the capability to create a searchable FAQ section.

 

You can create this in HubSpot through HubSpot CMS and create a dedicated knowledge base where people can ask different questions.

 

In CMS you can create a FAQ page with different articles supporting your website visitors' query

 

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

BiancaRenton
Participant

Searchable FAQ with Keywords

SOLVE

Following up on that. Would creating in the FAQ in the CMS remove it from the knowledge base? I also have to use a private knowledge, so I'm assuming I can't use the CMS FAQ functionality and maintain the security restrictions?

0 Upvotes