Knowledge Base Tool

brycekunkel
Colaborador(a)

Search Query not Displaying in SRP

resolver

I'm creating our knowledge base, but the search term isnt showing in my search results page. Any idea why that would be happening?

Screenshot 2023-05-10 at 13.13.41.png

0 Avaliação positiva
1 Solução aceita
DianaGomez
Solução
Gerente da Comunidade
Gerente da Comunidade

Search Query not Displaying in SRP

resolver

Hi @brycekunkel, I hope you are doing well. 

 

Could you please clear cache from your browser? Steps here.

 

If this process does not work, please share with us the step by step you are following until the issue appears, with screenshots, please.

 

Thanks,

Diana


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones!

Exibir solução no post original

2 Respostas 2
DianaGomez
Solução
Gerente da Comunidade
Gerente da Comunidade

Search Query not Displaying in SRP

resolver

Hi @brycekunkel, I hope you are doing well. 

 

Could you please clear cache from your browser? Steps here.

 

If this process does not work, please share with us the step by step you are following until the issue appears, with screenshots, please.

 

Thanks,

Diana


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuarciones!
brycekunkel
Colaborador(a)

Search Query not Displaying in SRP

resolver

It didnt seem that clearing cache resolved the issue, but something must have refreshed over the weekend because it works now. 

0 Avaliação positiva