Knowledge Base Tool

BrazyCrip1
Member

Restricting access to articles in knowledge base

SOLVE

How can I restrict access to certain articles in my knowledge base? I am not able to do so through the knowledge base settings

1 Accepted solution
therealdb
Solution
HubSpot Product Team
HubSpot Product Team

Restricting access to articles in knowledge base

SOLVE

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

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therealdb
Solution
HubSpot Product Team
HubSpot Product Team

Restricting access to articles in knowledge base

SOLVE

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

winstonm
Member

Restricting access to articles in knowledge base

SOLVE

Is this generally available now? Thank you.

0 Upvotes
therealdb
HubSpot Product Team
HubSpot Product Team

Restricting access to articles in knowledge base

SOLVE

It has not been release to all Service Pro/Enterprise customers as of yet.  That being said, we are in 'open beta' and are giving customers access when requested.  If you would like access, you can email me directly: dbarron@hubspot.com and I'm happy to assist!

relmi
Member

Restricting access to articles in knowledge base

SOLVE

Hi there! I would like early access to this, otherwise the knowledge base is useless for me and I am paying for a service I cannot use.

0 Upvotes
tomaylott
Participant

Restricting access to articles in knowledge base

SOLVE

It's not possible at the moment but a few people are asking for it here:

https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-private-knowledge-base-articles/idi-p/19303...