Knowledge Base Tool

BrazyCrip1
Membre

Restricting access to articles in knowledge base

Résolue

How can I restrict access to certain articles in my knowledge base? I am not able to do so through the knowledge base settings

1 Solution acceptée
therealdb
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Restricting access to articles in knowledge base

Résolue

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

Voir la solution dans l'envoi d'origine

5 Réponses
therealdb
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Restricting access to articles in knowledge base

Résolue

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

winstonm
Membre

Restricting access to articles in knowledge base

Résolue

Is this generally available now? Thank you.

0 Votes
therealdb
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Restricting access to articles in knowledge base

Résolue

It has not been release to all Service Pro/Enterprise customers as of yet.  That being said, we are in 'open beta' and are giving customers access when requested.  If you would like access, you can email me directly: dbarron@hubspot.com and I'm happy to assist!

relmi
Participant

Restricting access to articles in knowledge base

Résolue

Hi there! I would like early access to this, otherwise the knowledge base is useless for me and I am paying for a service I cannot use.

0 Votes
tomaylott
Participant

Restricting access to articles in knowledge base

Résolue

It's not possible at the moment but a few people are asking for it here:

https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-private-knowledge-base-articles/idi-p/19303...