Knowledge Base Tool

BrazyCrip1
Membro

Restricting access to articles in knowledge base

resolver

How can I restrict access to certain articles in my knowledge base? I am not able to do so through the knowledge base settings

1 Solução aceita
therealdb
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Restricting access to articles in knowledge base

resolver

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

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5 Respostas 5
therealdb
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Restricting access to articles in knowledge base

resolver

hey there -- we are pushing this feature into beta shortly and if you would like access early, feel free to ping me directly: dbarron@hubspot.com -- I'm happy to help!

winstonm
Membro

Restricting access to articles in knowledge base

resolver

Is this generally available now? Thank you.

0 Avaliação positiva
therealdb
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Restricting access to articles in knowledge base

resolver

It has not been release to all Service Pro/Enterprise customers as of yet.  That being said, we are in 'open beta' and are giving customers access when requested.  If you would like access, you can email me directly: dbarron@hubspot.com and I'm happy to assist!

relmi
Participante

Restricting access to articles in knowledge base

resolver

Hi there! I would like early access to this, otherwise the knowledge base is useless for me and I am paying for a service I cannot use.

0 Avaliação positiva
tomaylott
Participante

Restricting access to articles in knowledge base

resolver

It's not possible at the moment but a few people are asking for it here:

https://community.hubspot.com/t5/HubSpot-Ideas/Allow-for-private-knowledge-base-articles/idi-p/19303...