Knowledge Base Tool

JMuirhead
Member

Re-sending access content registration emails for Private Knowledge Base content

SOLVE

Can anyone assist with how I might be able to re-send a "Resource Hub has given you access to content" email within the Knowledge Base? We have mainly private documents within the KB and  some clients have "lost" their regitration emails. I ahve tried moving them in and out of the access list to re-trigger it but that didn't work.

I'm quite new to HubSpot so any guidance would be appreciated.

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Re-sending access content registration emails for Private Knowledge Base content

SOLVE

Hi @JMuirhead,

 

You can find the steps for resending the registration email to a specific contact here: https://knowledge.hubspot.com/website-pages/require-member-registration-to-access-private-content#re...

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Re-sending access content registration emails for Private Knowledge Base content

SOLVE

Hi @JMuirhead,

 

You can find the steps for resending the registration email to a specific contact here: https://knowledge.hubspot.com/website-pages/require-member-registration-to-access-private-content#re...

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.