Problems with adding tags

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Occasional Contributor

I just added a tag to a knowledge base article.

But it not possible to create more tags to other articles. This option is greyed out and only the one tag I added is availabe.

 

Screenshot 2020-01-21 at 14.21.25.png

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Top Contributor | Platinum Partner

Hi @NoraCapptions ,

 

Have you tried to start typing the new tag that you want to add?

Normally, HubSpot would start giving you the option to add a new tag when you have start typing. 

 

Let me know if this works!

 

Best,

 

Nynke

 

 

P.s. Ik zie dat je een Nederlandse tag hebt toegevoegd, beantwoord dit bericht gerust in het Nederlands als je meer hulp nodig hebt!

 

 

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1 Reply 1
Top Contributor | Platinum Partner

Hi @NoraCapptions ,

 

Have you tried to start typing the new tag that you want to add?

Normally, HubSpot would start giving you the option to add a new tag when you have start typing. 

 

Let me know if this works!

 

Best,

 

Nynke

 

 

P.s. Ik zie dat je een Nederlandse tag hebt toegevoegd, beantwoord dit bericht gerust in het Nederlands als je meer hulp nodig hebt!

 

 

Did my post help answer your query? Help the Community by marking it as a solution