Knowledge Base Tool


Primary Category Pages in New Knowledge Base

Hey everyone!


I am working on getting all of our knowledge base articles moved over to the new knowledge base, but I'm having an issue when you try to access the page for the primary/main category of articles that has every single article listed... They all come up as a 404 Not Found page, but the articles within the category come up just fine. This isn't an issue with the current/old knowledge base.


I've compared the URLs and everything matches, so I'm not sure why the main category pages wouldn't be working/available.


Any assistance on this would be very much appreciated!


Thank you!

1 Reply 1
Hall of Famer | Elite Partner
Hall of Famer | Elite Partner

Primary Category Pages in New Knowledge Base

Hi @nicole-oe are the existing knowledge base category pages unpublished? And is the new KB fully published? Can you share a link that I can test?

If my reply answered your question please mark it as a solution to make it easier for others to find.

Jennifer Nixon - Delivery Lead at Aptitude 8

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