We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).
Mar 24, 2022 5:20 PM
The internal KB Portal only works based on Exact Keyword Matching based on the title.
It's a necessity that our team is able to do a loose matching based on Title, Subtitle, and Body when searching keywords.
We more often have internal/private documents than public ones. If there was a way to have the Internal/Private documents search as the public ones do it would help our support team significantly.
Mar 28, 2022 4:26 PM
Hello @Corey1, happy Monday! Could you please confirm what is the behavior difference for e internal/private documents and public ones? Are you not able to search for it as public ones? Is the screenshot from private option? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam
![]() | Você sabia que a Comunidade está disponível em outros idiomas? Participe de conversas regionais, alterando suas configurações de idioma ! Did you know that the Community is available in other languages? Join regional conversations by changing your language settings ! |