Aug 4, 2021 2:47 PM - edited Sep 23, 2021 1:26 PM
Hi all! This is Amanda, the Product Manager for HubSpot's SEO tools.
My team built a setting in the knowledge base settings page that allows users to add or remove a no-index tag from their knowledge base search results. This setting is now live to all portals
When we rolled out this setting, we turned on by default for all portals. This means that every portal now has a "no-index" tag applied to its KB search results page. Users who do not want a no-index tag on their search results page will have to manually go into the KB settings and toggle it off.
Here is some context on why we turnnd this setting ON by default for all portals:
If, despite the above, you would still like your KB search results pages to be indexed, you can go into your HubSpot Settings > Website > Knowledge Base and toggle off the switch once we roll out the change. This will remove the no-index tag again.
Please let me know if you have any questions or feedback about this change!
Aug 17, 2021 3:37 PM
@karengerberry This change will only add a no-index tag to knowledge base search results pages (not individual knowledge base articles). I cannot think of any situation where it is recommended to index knowledge base search results pages.
Aug 23, 2021 12:32 PM
Hi Kevin- we will not place the no-index tag by default on individual knowledge base articles. It is only the search results page that we are applying the tag to. See my attached screenshot of an example of a knowledge base search results page in HubSpot
Aug 23, 2021 12:34 PM
We are actively building and will soon release a "custom HTML" section to all individual knowledge base articles (but this is not ready or in beta yet).Once that is available, you will be able to manually apply no index tags to specific individual articles if you want them to be no-indexed.
Aug 23, 2021 12:36 PM
Hi George! If you send me a private message/DM with your portal ID, I will ungate your portal for this. The no-index tag will be applied by default when the portal is ungated. If you wish to turn it off, which I do not recommend, you can do so under "Settings> Website > Knowledge Base"
Sep 8, 2021 7:11 AM - last edited on Sep 16, 2021 4:55 AM by TiphaineCuisset
The main question in my mind is about the KB articles because I have some projects and need to improve my SEO there. you can see my blog here also.
Sep 15, 2021 11:32 AM
@WJaan as of right now, the individual KB articles will not be no-indexed. This setting does not apply to them- only to the search results pages in the KB. We do eventually want to add a custom HTML section to the head of KB articles so that users can manually add no-index tags to articles if they would like to.
Sep 23, 2021 1:27 PM
Hello all- I just updated the original post to reflect that this setting is now out of beta and live to all portals (I removed that this is "upcoming"). I will no longer have to ungate portals that are interested/it should be available today