Knowledge Base Tool

CD001
Participant

Mail forward doenst work anymore

Since 5 days our mailforward to xxxx@forward.hubspot.com doenst work anymore.

The message we get is: 

SMTP error from remote mail server after pipelined DATA:

    550 Mail quota exceeded

 

is there a limit within hubspot?

 

0 Upvotes
6 Replies 6
dgftjhgv
Member

Mail forward doenst work anymore

I'm not able to send and receive the emails thru a custom electronic mail cope with with the area call of my purchaser's internet site . I'm dealing with this trouble for the final 2 weeks. Should I configure my settings again or is there any other time-saving technique?

0 Upvotes
FrankTerry
Member

Mail forward doenst work anymore

I'm unable to send and receive the emails via a custom email address with the domain name of my client's website . I'm facing this problem for the last 2 weeks. Should I configure my settings again or is there any other time-saving method?

0 Upvotes
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Mail forward doenst work anymore

Hi @CD001 ,

You could try disconnecting your email once and reconnect it again,
Steps: Setting< Email< Reconnect your email

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

0 Upvotes
CD001
Participant

Mail forward doenst work anymore

We have tested the solution but unfortunately it still does not work

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CD001
Participant

Mail forward doenst work anymore

Hi thanks for your answer.

The problem is not about sending mails but receiving them.

On our mailbox there is a forward to xxxx@forward.hubspot.com.
This has always worked but since May 5 no longer.

 

The message we get is: 

SMTP error from remote mail server after pipelined DATA:

    550 Mail quota exceeded

 

It seems that Hubspot is no longer accepting incoming mails

0 Upvotes
sharonlicari
Community Manager
Community Manager

Mail forward doenst work anymore

Hey @CD001 

 

Welcome to the Community.

 

Here you can find Sending limits for connected email accounts in HubSpot. Could you please share a screenshot of the error message?

 

Thanks

Sharon

 

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