Knowledge Base Tool

lisaellington
Contributor

Knowledge base app updates?

Does anyone know the timeline for knowledge base getting updated?

 

It's a great idea but the tool is simple as it is today.


Thanks!

3 Replies 3
lisaellington
Contributor

Knowledge base app updates?

For starters
It would be great if the templates were customizable.

I'd also like to see a way to copy/paste copy content with anchors that work.

Access to code in text area.

The URLS formatting so the category and sub category were automatically added based on the title/subtitle (and are customizable)

Ability to use H1 & H2.

The list goes on and on...

webdew
Guide | Diamond Partner
Guide | Diamond Partner

Knowledge base app updates?

Hi @lisaellington ,

May I know what you mean? What updates are you are referring to? 
Thanks!

 

PamCotton
Community Manager
Community Manager

Knowledge base app updates?

Hello @lisaellington, how are you? Do you have any specific features you would like to see in our Community?

 

I would highly recommend you to please post this idea at our ideas forum (here).

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.

Kindly,

Pam

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