Knowledge Base Tool

JoshVe
Contributor

Knowledge Base Tags in Articles

SOLVE

We want to display in KB articles which type of subscription this article apply for, perferabbly on the top. 

 

Something like : This article applies for "Subscription, 1, 2 and 3"

 

Now i know we can write it as a text, the quetion if there is a possibility to add a custom property to be displayed in the top section of this article, by checkboxing those propeties. 

 

Subscription 1

Subscription 2

Subscription 3

 

When creating an article. 

1 Accepted solution
Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Knowledge Base Tags in Articles

SOLVE

Hey @JoshVe 

 

You can use categories and subcategories to organize your knowledge base. You can also use tags to improve your search results and help your users find the right articles. 

 

Kindly follow this step-by-step guide here: https://knowledge.hubspot.com/knowledge-base/organize-your-knowledge-base-categories 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

View solution in original post

0 Upvotes
2 Replies 2
Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Knowledge Base Tags in Articles

SOLVE

Hey @JoshVe 

 

You can use categories and subcategories to organize your knowledge base. You can also use tags to improve your search results and help your users find the right articles. 

 

Kindly follow this step-by-step guide here: https://knowledge.hubspot.com/knowledge-base/organize-your-knowledge-base-categories 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
JoshVe
Contributor

Knowledge Base Tags in Articles

SOLVE

Hi @Gaurav_Aggarwal thanks, what i am looking for is more visual representation within spesific article for the people to know for which subscription level those features exist, as many share multiple subscriptions.

0 Upvotes