Knowledge Base Discussion Area
I just spoke with support and was told that there currently is not an option to host a discussion forum like this one currently offered. Does anyone know of any integrations or 3rd party discussion board solutions I could link to that won't look too wonky? Also, if there is a 3rd party solution out there, is there a way to edit my knowledge base page to include it, or would it need to be hosted separately?
I'd just like to be able to log and store questions that we answer so that we could reduce the number of times they need to do so.
Lastly, probably belongs in the ideas section, but any chance we could get the same service tools that Hubspot uses through Hubspot? I was really excited to be able to offer common Q&A, relevant knowledge base articles, etc right from the help bubble like I use here, no such luck.