Knowledge Base AI bot? How about this wish list of Improvements first

[AHenry74]

The new bot looks neat, but unfortunatley for me - it's usefulness is overshadowed by the various shortcomings of the current KB tool that desperately need to be addressed.

This is my short wishlist:

• an editor than can automatically make formatted lists (bullets and numbers).  It's wild to me that we need to manually add them with the GUI in 2025
• an editor that allows me to modify the width of my canvas
• an editor with more than four "callout" options (that cannot be modified)
• an editor with a better TABLE tool
• An editor that lets me add a proper table of contents
• Analytics that help me track links to/from my articles
• Analytics that help me track media used across my articles
• Better FEEDBACK colleciton options from users.  Current 'Thumb up/down' tool is virtually useless
• FASTER navigation
• A 'Categories' manager that WORKS.  Current tool is very buggy and a pain to use
• Proper linking to page section headers WITHOUT the use of anchors

What other gaps would you like to see fixed with the current KB?

[JCarter84]

I definitely agree with the loop marketing I think it's needed

[STierney]

Hey @AHenry74 - thanks so much for posting in the Community!

I can definitely understand the needs you've shared in this post. To ensure that we get these suggestions the visibility and support they deserve, I recommend posting this in our Ideas Forum. This would allow other users to upvote your ideas, expand on them, and echo these needs to our Products Team! Should you post in the Ideas Forum, feel free to link that post here so that we can upvote them!

Shane, Senior Community Moderator