Knowledge Base Tool

AKass
Membre

Keywords for Search scrambled

I've noticed over about the past week that when I enter Keywords for Search to our Knowledgebase articles, I'm seeing an abbreviated and unorganized list of my keywords with repeated prompts to Load More. There is no order to how terms are presented. They were until recently presented alphabetically. Is there any way that I can revert this broken feature to the prior behavior?

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kvlschaefer
Gestionnaire de communauté
Gestionnaire de communauté

Keywords for Search scrambled

Hi @AKass,

 

Thanks for reaching out to the Community!

 

Thank you for reporting this behavior. I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to verify if this is expected behavior or not. The support team will be able to provide real-time assistance for this matter, where you are able to share screenshots or videos and further information about this.

 

Thank you,
Kristen


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