Knowledge Base Tool

samara1
Participant | Elite Partner
Participant | Elite Partner

Increase articles limit

SOLVE

I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created.

 

Here is the article.

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Increase articles limit

SOLVE

Hi @samara1,

 

There are two ways you could try and escale this: If you're an Enterprise customer, you have a customer success manager and I think they would agree that this limit should be higher for Enterprise customers. Potentially, they can take this to the product team.

 

The conventional route would be submitting a post to the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Increase articles limit

SOLVE

Hi @samara1,

 

There are two ways you could try and escale this: If you're an Enterprise customer, you have a customer success manager and I think they would agree that this limit should be higher for Enterprise customers. Potentially, they can take this to the product team.

 

The conventional route would be submitting a post to the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.