Jul 28, 2020 3:39 PM - edited Jul 28, 2020 3:40 PM
I guess it must be in my personal settings somewhere... help!
It's for emails from the Hubspot Team.
Solved! Go to Solution.
Jul 29, 2020 4:01 AM - edited Jul 29, 2020 4:02 AM
Have you signed up for any emails?
https://www.hubspot.com/email-subscribe
Try this and then you can hit the button at the bottom of the first email you receive. Unfortunately the manage email preferences URL is specific to the receiver of the email.
Kind Regards
Amy-Louise
Jul 29, 2020 3:10 AM - edited Jul 29, 2020 3:14 AM
Hi Alison,
Have you tried clicking the manage preferences link at the bottom of any HubSpot email? I've attached an example of the last HubSpot team email I received. It does not have to be an email from the HubSpot Team, it can be any of their marketing emails.
Please let me know if this doesn't work for you.
Kind Regards
Amy-Louise
Jul 29, 2020 3:57 AM
Are you able to share the URL for "Manage preferences" with me, please? Is it generic?
Jul 29, 2020 4:01 AM - edited Jul 29, 2020 4:02 AM
Have you signed up for any emails?
https://www.hubspot.com/email-subscribe
Try this and then you can hit the button at the bottom of the first email you receive. Unfortunately the manage email preferences URL is specific to the receiver of the email.
Kind Regards
Amy-Louise
Jul 29, 2020 4:03 AM
Thanks! I'll give that a whirl!
Jul 29, 2020 4:07 AM
Great! Please let me know if that worked. 🙂
Jul 30, 2020 3:50 PM
It worked! Thank you so much!
When I received my first email from Hubspot I was able to jump into my preferences and choose the emails to receive.
Jul 31, 2020 9:56 AM
Yay! So glad it worked. 🙂
Jul 29, 2020 3:56 AM
Unfortunately, I don't have any Hubspot Team emails. It looks as if I've never received any. I'm trying to subscribe but I can't work out where that's possible from.