May 21, 2020 11:02 AM
Question... as I am looking potentially to put together more tools for customers to have access to. How have you all looked to gate your knowledge base tools for specific clients?
-Can you gate them by domain/IE register and we recognize they are a known customer?
-Do you do approval gating? Where someone has to be approved before they log in?
-Or do you just say, we don't care everyone can log in, and just monitor it?
Just interested in hearing folk's thoughts on putting controls around access for this data.
Solved! Go to Solution.
May 27, 2020 5:58 PM
I've used both smart content (on landing pages) and registration lists (passwords & registrations) here to help with these items. The smart content works about 80% of the time, the later 20% is affected by cookies, adblockers, etc. Passwords typically work better in this use case, we just share them via emails to recipients that are known customers.
Hope that helps!