Knowledge Base Tool


Full Width Videos

Hi, I've uploaded the video but it's cropped. 

When I hover over the options above it suggested you can disable full width to set specific dimensions. I can't seem to find that option. 



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Gerente da Comunidade
Gerente da Comunidade

Full Width Videos

Hi @PIons,


Thank you for reaching out to the Community!

When you select the embedded video in the editor, you should see these controls at the top: 

Screenshot 2023-03-22 at 15.43.38.png

If the "Full width" option is disabled, you should be able to adjust the width.


If this doesn't work, you can also try changing the size in the embed code by clicking the pencil symbol under the video: 

Screenshot 2023-03-22 at 15.43.57.png


I hope this helps! 


Mia, Community Team


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