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auto-mate
Top Contributor

Fix calculcation properties so they report custom dates AND times

...calculation properties with time between do not function correctly for custom fields. If you have a custom field only the date - not the time (!) - is available for calculation properties.

So, even though you can see the exact time (e.g. in the custom date property details) the calculation of time between will calculate from midnight. 

This is documented here: https://knowledge.hubspot.com/properties/create-calculation-properties#calculate-values-based-on-tim....

Obviously this is daft. There is an Ops Hub workaround but I can't be the only one that has ended up looking at "wrong" time between hours reports!

Please fix!

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1 Reply 1
BérangèreL
Community Manager
Community Manager

Fix calculcation properties so they report custom dates AND times

Hi @auto-mate,

Thank you for reaching out to the Community!

I'm sorry to hear about your experience regarding this.

I would like to apologize for the frustration, data issues, and business impact this has caused.

I have shared your valuable feedback internally for more visibility! It means a lot to us.

Thank you.

Best,
Bérangère


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