Knowledge Base Tool

BBory1
Participant

Blurry Images

SOLVE

Is anyone else having issues with Blurry Images in the new Knowledge Base? Screenshot 2024-10-22 at 11.51.37 AM.png

1 Accepted solution
Gaurav_Aggarwal
Solution
Key Advisor

Blurry Images

SOLVE

Hey @BBory1 

 

If you are experiencing issues with blurry images in the new Knowledge Base, follow these steps mentioned in this video to resolve the issue: https://blog.nextinymarketing.com/soapbox-weekly-hacks-how-to-remove-image-blur-hubspot 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

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3 Replies 3
Gaurav_Aggarwal
Solution
Key Advisor

Blurry Images

SOLVE

Hey @BBory1 

 

If you are experiencing issues with blurry images in the new Knowledge Base, follow these steps mentioned in this video to resolve the issue: https://blog.nextinymarketing.com/soapbox-weekly-hacks-how-to-remove-image-blur-hubspot 

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
BBory1
Participant

Blurry Images

SOLVE

Where exaclty do I go to add this code from the Knowledge Base? I can't find where I would add this code.

Thanks!

 

0 Upvotes
kennedyp
Community Manager
Community Manager

Blurry Images

SOLVE

Hi @BBory1! Welcome to the Community-- happy to have you here 😊

 

Is this an image you uploaded to your Knowledge Base or a screenshot you took of your live Knowledge Base page? I do not see any issues with the quality of images or live pages on my Knowledge Base. Do you have a live link to that page where we can test the clarity in a separate environment? 

 

Any additional context you can provide about the instances you see blurry images will be super helpful! 

 

Best, 
Kennedy


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