Jan 15, 2021 6:24 AM
I would like to know how to better filter articles on my knowledge base search on my chat bot. Indeed when I search articles with a keyword only 2 articles display at most, and i can't filter by categories ? Making the search results quite limited.
Thank you !
Jan 18, 2021 3:33 AM
Thank you for reaching out
Jan 18, 2021 5:08 AM
I am not sure why that's happening as from the attached screenshot we see more results and a link to see even more results.
Do you only have limited articles published and publically available on your knowledge base at this point?
Perhaps send a link to a page where we can view the chat bot so I can have a look.
Jan 26, 2021 9:38 AM
Thank you for answer, I actually didn't find any solution,
My knowledge base and my chat bot aren't published yet maybe the problem could come from that?
whatever the key word used 2 articles maximum display
Apr 29, 2021 8:16 AM - edited Apr 29, 2021 8:17 AM
Did you find any solution? if yes then let me know the Answer because I faced same ambugities... I'm extremely waiting for your response....!!! Thanks in Advance. JBBattery