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Anchors prevent redirection of KB URLs that have been changed
Résolue
In our helpdesk we have recently updated some of the URLs of articles and Hubspot does a great job of redirecting to the new one if the old link is used, however this does not occur when the old link is used with an anchor:
Anchors prevent redirection of KB URLs that have been changed
Résolue
Hello @danny2327 , thank you for providing more information,
I would recommend connecting withHubSpot Technical Support, as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary.
Anchors prevent redirection of KB URLs that have been changed
Résolue
Hello @danny2327 , thank you for providing more information,
I would recommend connecting withHubSpot Technical Support, as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary.